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Silver Eagle Auto Mall

Kansas City, MO

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31 Reviews
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1802 NW Vivion Rd

Kansas City, MO

64150

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Showing 31 reviews

June 05, 2025

Bought a truck 2 weeks ago and engine problems already! ! They won't do anything except offer a discount if we pay for them to fix. After talking to others I would never have them work on my vehicles!! More

by vrmorriss
Recommend Dealer
No
Employees Worked With
Charlie
Jun 05, 2025 -

Silver Eagle Auto Mall responded

We reduced the selling price. The customer refused a service contract at time of purchase. We offered to look at vehicle and offered to discount said issues.

Jun 05, 2025 -

vrmorriss responded

So are you saying you knew something was wrong with it? Why the price reduce? After reading reviews and talking to co worker's who've been to you, why would I bring it to you? They even admitted they had no idea what was wrong with another truck there..

Jun 05, 2025 -

vrmorriss responded

Also, my husband was never offered a service plan. And even if we did, it wouldn't have been covered!

November 16, 2024

Place is a joke. Bought car on 11/13 and 11/15 engine light came on. Took it up to them on 11/16 and Bill tried telling me that the issue was I needed and oil change More

by twith5902
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bill and Mike
January 04, 2024

The dealership was much better when Juan was the salesman. Just purchased a car had a accident insurance paid the car off payments made on time they were no help to get into another auto mobile. It More

by jeffreynewson89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Should have been Juan
September 05, 2023

they lied to me about financing they've given me the runaround about a car then they gave me the runaround about a trailer said I put $2,000 down filled out the credit app never called my references whe More

by browsearoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Baier
January 28, 2023

Thanks for the service Charlie. Very straightforward and honest about Honda's condition. Very happy with their service and will definitely recommend them to future car shoppers. Da More

by Ty Sch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Covey
July 30, 2022

Just got another vehicle from silver eagle, this would be my third now. Charlie did a fantastic job of working the payments fit my budget and took good care of me. Will definitely come back for anymore vehic More

by Erivera3405
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie covey
May 27, 2022

We had a good experience purchasing a vehicle for our family here. We worked with Mike who was kind, knowledgeable, patient and effective. More

by KP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baier
February 24, 2022

Great experience, honest, and helpful! Looking forward to another purchase with Charlie Covey in the future. More

by John Muller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Covey
November 27, 2021

Un trabajo rápido y eficiente gracias le doy a el señor Carlos que me ayudó a comprar mi camioneta es todo un profesional se los recomiendo busque lo les ayuda mucho More

by saenzomar75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
July 22, 2021

Excellent Customer Service, Fast, Friendly This was not Excellent Customer Service, Fast, Friendly This was not my first purchase from Silver Eagle & won't be my last. Mike is an excellent, caring, patien More

by BiteMe816
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Jeff
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