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Silveira GMC - Service Center

Healdsburg, CA

4.6
28 Reviews
Call Service Center (877) 891-4352

28 Reviews of Silveira GMC - Service Center

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June 18, 2024

My 2024 Sierra 2500HD's trailer brake controller was not playing nice with my trailer's solar setup. This was a safety issue and, although it is a problem known to GM, I had read that some dealerships were More

by mwbeave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Silveira GMC responded

Dear Customer, We're thrilled to hear about your positive experience with us at Silviera GMC, and we sincerely appreciate you taking the time to share your feedback. We love to hear about your experiences with us and love to see those 5 stars! Rob and Marc keep things running smoothly in our service department and we're glad you were taking care of accordingly. Thank you for your loyalty to Silveiras!

June 11, 2024

Responsive staff looking out for their customers each and every visit, easy to get hints done. More

by DJGENOA929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Silveira GMC responded

Thank you for your kind words and for taking the time to leave us a review! We're thrilled to hear that our staff's responsiveness and dedication to customer service have made your visits enjoyable. Your satisfaction is our top priority, and we look forward to the opportunity to make that a 5 star review next time!

June 11, 2024

!00 % trust and rely on the service team at Silveira. We have been loyal customers for almost 30 years More

by RODERICKRANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hendershot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Silveira GMC responded

Roderick, Thank you for the absolutely amazing review and for your 30 years of loyalty. It's not often we have customers like you and we greatly appreciate it. We rely on you just as much! Thank you again, and see you soon!

June 04, 2024

Always polite, super friendly and timely. I would highly recommend the Team at Silveira for sales and service. More

by rkamler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Gorgizian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Silveira GMC responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a positive experience with our team at Silveira GMC. Providing polite, friendly, and timely service is our top priority, and it’s wonderful to know we met your expectations. If you ever need anything in the future, whether it’s sales or service, please don’t hesitate to reach out. We look forward to serving you again!

June 02, 2024

Very pleasantly took care of our issues in a timely manner & gave us a loaner car! More

by OLSONDUO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Whisenant
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Silveira GMC responded

Oslanduo, Thank you for leaving a great review and we're glad we were able to get that loaner car for you. We hope to see you again and bump that up to a 5 star next time! Best Regards, Silveira GMC Team

May 28, 2024

The work was quick and the rental car was very clean I would recommend them to anyone More

by 2tohunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Silveira GMC responded

Thank you very much for the kind words. We appreciate you taking the time to do so! Customers like you are the reason we work hard to go the extra mile. We love to see we're doing something right, thank you again for your loyalty to Silveira's!

May 19, 2024

I want to thank Mark and Robb and the supporting service staff.for their outstanding service and professionalism. Noting that the front end of my truck was experiencing difficulties during routine maintena More

by toothach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel, in parts
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May 25, 2024 -

Silveira GMC responded

We greatly appreciate you taking the time to leave such a great review on our service team! We're glad Mark and Robb took such great care of you and that you were able to get on your trip with no problems. Thank you again for your loyalty to Silveira's!

May 19, 2024

I was impressed with my service and turn around time when I brought my GMC in to be serviced. this last time. More

by jlclow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2024 -

Silveira GMC responded

Thank you for the 5 star review, we're glad our service team was able to take care of you. We appreciate your loyalty to Silveira's!

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