23 Reviews of Silveira GMC - Service Center
The purchase experience was as seamless as could be! Will definitely be a repeat customer. Will definitely be a repeat customer. More
Great place to buy nice clean dealership grate staff will be coming back sell person real nice be coming back sell person real nice More
Purchased my Jeep in January. The air conditioning went out in August! Marc took care of everything for me. I am so thankful for Marc and the entire Silveira staff! The air conditioning went out in August! Marc took care of everything for me. I am so thankful for Marc and the entire Silveira staff! More
They did not perform all the work I asked them to do. 1. Ask them to do a tune up, fix sqeaking belt, put in heater seats, and tranny tune up. All they did was tranny tune up and change couple filters. W 1. Ask them to do a tune up, fix sqeaking belt, put in heater seats, and tranny tune up. All they did was tranny tune up and change couple filters. While truck was in there for replacement of the rear-end, I Asked them to do body work on passenger side while truck, they did do a mostly good job , there is a spot they missed on my door that looks like a hard rubbing spot. I live a ways away from healdsburg so I have to burn a days work to get my truck there and pick up. So I was very disappointed in their service. Now I am waiting for them to call me when they have all the parts for heated seats, 2 weeks later still nothing from them to bring in my truck so they can finish. Also after picking up my truck next I learned my Bumber sensors aren't even working anymore, so I called them to tell almost 3 weeks and they never even called me back about it. Now I don't even want them to finish work they are not trustworthy. In my opinion All this after they had my truck about a month or a little more. More
Overall, really great experience. But the follow up with some issues with the truck, could be better. But the follow up with some issues with the truck, could be better. More
My 2024 Sierra 2500HD's trailer brake controller was not playing nice with my trailer's solar setup. This was a safety issue and, although it is a problem known to GM, I had read that some dealerships were playing nice with my trailer's solar setup. This was a safety issue and, although it is a problem known to GM, I had read that some dealerships were making it difficult get the controller module replaced under warranty. Not Silviera! Robb was aware of the tech bulletin on the issue, was able to get the part ordered within a couple of days and set me up with an appointment within the week. I was provided a loaner vehicle and the issue was resolved in one day. First class service. More
Responsive staff looking out for their customers each and every visit, easy to get hints done. every visit, easy to get hints done. More
!00 % trust and rely on the service team at Silveira. We have been loyal customers for almost 30 years have been loyal customers for almost 30 years More
Always polite, super friendly and timely. I would highly recommend the Team at Silveira for sales and service. I would highly recommend the Team at Silveira for sales and service. More
Very pleasantly took care of our issues in a timely manner & gave us a loaner car! manner & gave us a loaner car! More