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Silveira GMC - Service Center

Healdsburg, CA

4.6
28 Reviews

28 Reviews of Silveira GMC - Service Center

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October 24, 2024

Easy to pull up to the service center and get quickly helped from the service team. More

by westonfielder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Silveira GMC responded

Weston, thank you for taking the time to leave a review, we appreciate the 5 stars! Glad to hear our team takes care of you when you get to our shop. We look forward to seeing you again!

October 15, 2024

Marc and the Silveira service department have been great to work with over the years. I had a bit of trouble scheduling my truck for recall repairs, but once I got there the service and responsiveness were More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Silveira GMC responded

Mark, Thank you for sharing your experience with us. Marc and the rest of our team is excellent and we're happy to hear it from you. Thank you for your loyalty to Silveira's, we appreciate you!

September 28, 2024

I purchased my vehicle here and I have had all my service's completed at the dealership and have parse for everything. More

by larry434nj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Silveira GMC responded

Larry, We are so happy to hear that you've been such a loyal customer to us! Thank you for business and we hope to continue seeing you in our store. Until next time!

September 22, 2024

Silvera, is an awesome dealership in my experience. They stood 100% behind their product and have gone above and beyond what other dealerships would do in my opinion Mark a Awesome service manager More

by RON.BABBINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Silveira GMC responded

Dear Ron, Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you had such a positive experience with us. Ensuring that our customers feel supported and valued is always top priority, and it's fantastic to know that you felt we went above and beyond for you. We greatly appreciate your trust in us and look forward to continuing to provide exceptional service.

September 18, 2024

The work was done quickly and for the quoted price. Will being going back as the need arises More

by DSQUARED7522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Silveira GMC responded

Thank you so much for taking the time to leave this wonderful review! We're delighted to hear that you were satisfied with both the speed and transparency of our service. It was a pleasure working on your vehicle, and we look forward to assisting you again whenever the need arises.

September 16, 2024

The purchase experience was as seamless as could be! Will definitely be a repeat customer. More

by brooke34
Recommend Dealer
Yes
Employees Worked With
Gregg Wiltermood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Silveira GMC responded

Brooke, Thank you so much for your wonderful review! We’re happy to hear that your purchase experience was easy with us and we truly appreciate your kind words. It’s always our goal to provide the best possible service, and knowing that you plan to return as a repeat customer means a lot to us. We look forward to assisting you again in the future!

September 07, 2024

Great place to buy nice clean dealership grate staff will be coming back sell person real nice More

by dgbaby228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Silveira GMC responded

Thank you so much for taking the time to leave us such a positive review! We’re thrilled to hear that you had a great experience with our team and that you found our dealership clean and welcoming. It’s always our goal to provide excellent service and create a comfortable environment for our customers. Thank you for your loyalty and we look forward to seeing you again!

September 03, 2024

Purchased my Jeep in January. The air conditioning went out in August! Marc took care of everything for me. I am so thankful for Marc and the entire Silveira staff! More

by grmasuz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Silveira GMC responded

Congratulations on your new Jeep! Marc is the best there is so we're happy to hear he took care of you. Thank you for your loyalty to Silveira's and for taking the time to share your experience with us!

August 28, 2024

They did not perform all the work I asked them to do. 1. Ask them to do a tune up, fix sqeaking belt, put in heater seats, and tranny tune up. All they did was tranny tune up and change couple filters. W More

by sprayman1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Rochioli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

Overall, really great experience. But the follow up with some issues with the truck, could be better. More

by rjhollinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Gorgizian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Silveira GMC responded

RJ, We're happy to hear we were able to deliver a good experience with us. But thank you for bringing to our attention about our struggles with follow up. We appreciate all feedback we can get. We appreciate you taking the time to share your experience with us and hope to see you again and do a better job of keeping in touch with you! Best, Silveira GMC