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Silveira GMC
Healdsburg, CA
51 Reviews
Silveira Healdsburg is a highly rated dealership, and we build trust by focusing on your needs. We believe in integrity in everything we do, and we do things right the first time. We have many satisfied customers from California and people come to us from all over the Santa Rosa metro area to do business with us.
Our salespeople are knowledgeable, helpful and informative, so you'll find the right car or truck…at the ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 51 reviews
August 28, 2024
They did not perform all the work I asked them to do. 1. Ask them to do a tune up, fix sqeaking belt, put in heater seats, and tranny tune up. All they did was tranny tune up and change couple filters. W 1. Ask them to do a tune up, fix sqeaking belt, put in heater seats, and tranny tune up. All they did was tranny tune up and change couple filters. While truck was in there for replacement of the rear-end, I Asked them to do body work on passenger side while truck, they did do a mostly good job , there is a spot they missed on my door that looks like a hard rubbing spot. I live a ways away from healdsburg so I have to burn a days work to get my truck there and pick up. So I was very disappointed in their service. Now I am waiting for them to call me when they have all the parts for heated seats, 2 weeks later still nothing from them to bring in my truck so they can finish. Also after picking up my truck next I learned my Bumber sensors aren't even working anymore, so I called them to tell almost 3 weeks and they never even called me back about it. Now I don't even want them to finish work they are not trustworthy. In my opinion All this after they had my truck about a month or a little more. More
by sprayman1969
Verified Customer
August 12, 2024
Overall, really great experience. But the follow up with some issues with the truck, could be better. But the follow up with some issues with the truck, could be better. More
by rjhollinger
June 18, 2024
My 2024 Sierra 2500HD's trailer brake controller was not playing nice with my trailer's solar setup. This was a safety issue and, although it is a problem known to GM, I had read that some dealerships were playing nice with my trailer's solar setup. This was a safety issue and, although it is a problem known to GM, I had read that some dealerships were making it difficult get the controller module replaced under warranty. Not Silviera! Robb was aware of the tech bulletin on the issue, was able to get the part ordered within a couple of days and set me up with an appointment within the week. I was provided a loaner vehicle and the issue was resolved in one day. First class service. More
by mwbeave
Employees Worked With
June 11, 2024
Responsive staff looking out for their customers each and every visit, easy to get hints done. every visit, easy to get hints done. More
by DJGENOA929
June 11, 2024
!00 % trust and rely on the service team at Silveira. We have been loyal customers for almost 30 years have been loyal customers for almost 30 years More
by RODERICKRANCH
June 04, 2024
Always polite, super friendly and timely. I would highly recommend the Team at Silveira for sales and service. I would highly recommend the Team at Silveira for sales and service. More
by rkamler
June 02, 2024
Very pleasantly took care of our issues in a timely manner & gave us a loaner car! manner & gave us a loaner car! More
by OLSONDUO
Employees Worked With
May 28, 2024
The work was quick and the rental car was very clean I would recommend them to anyone would recommend them to anyone More
by 2tohunt
May 19, 2024
I want to thank Mark and Robb and the supporting service staff.for their outstanding service and professionalism. Noting that the front end of my truck was experiencing difficulties during routine maintena staff.for their outstanding service and professionalism. Noting that the front end of my truck was experiencing difficulties during routine maintenance they were able to identify and schedule service to remedy the problem. Which was important as I was scheduled for a long road trip. Thanks you guys! More
by toothach
May 19, 2024
I was impressed with my service and turn around time when I brought my GMC in to be serviced. this last time. I brought my GMC in to be serviced. this last time. More
by jlclow
