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Silveira GMC

Healdsburg, CA

4.7
30 Reviews
Silveira Healdsburg is a highly rated dealership, and we build trust by focusing on your needs. We believe in integrity in everything we do, and we do things right the first time. We have many satisfied customers from California and people come to us from all over the Santa Rosa metro area to do business with us. Our salespeople are knowledgeable, helpful and informative, so you'll find the right car or truck…at the right price. We have a great selection of new and used GMCs, and we offer fair prices. If you've have had problems with other dealerships, come to Silveira and let us take care of you. With no pressure to buy you'll get a great deal on a fine selection of cars and trucks, and we'll do everything we can to make you a return customer and recommend us to friends and family.
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985 Healdsburg Ave

Healdsburg, CA

95448

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Showing 30 reviews

December 21, 2024

The service writers were both very nice. waited 3 wks for a part.was given loaner cars, not very clean, either of them..was not impressed with older service manager, no cust. Svc skills, ga More

by hptipton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
December 17, 2024

Excellent sales and service. Accurate estimates and great pricing with a clean facility and a staff that’s wonderful to work with! More

by dalcielo.creations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

I made the mistake of trying another dealer in Santa Rosa because it was closer. Never again! I’ve since returned to Silveira where I purchased the truck. Every time has been a great experience. They are More

by g_jjohns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Gorgizian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Silveira GMC responded

Thank you so much for your loyalty and taking the time to write such kind words! We’re so glad to provide the attentive, stress-free experience you deserve. It’s always a pleasure to serve you, and we look forward to seeing you again. Best, Silveira GMC

December 13, 2024

Everyone was professional from the beginning to the end. Kelly was an amazing guy to work with would love to buy another car off of him when the opportunity comes up. More

by xsanchez_52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hendershot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Silveira GMC responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Kelly and our team. Providing professional and enjoyable service from start to finish is always our goal. We'll be sure to share your compliments with Kelly! We look forward to the opportunity to assist you again in the future when you're ready for your next vehicle. Drive safe and take care!

November 25, 2024

Mark has always taken good care of me and made sure everything was handled properly. More

by RUTHSELF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Silveira GMC responded

Thank you for your kind words about Marc! We're thrilled to hear that he has consistently taken great care of you and ensured everything was handled properly. Providing outstanding customer service is our top priority, and we’re glad Marc has made your experiences with us so positive. If there’s ever anything else we can assist you with, don’t hesitate to reach out. We look forward to serving you again in the future!

November 21, 2024

Professional service crew with an on time promise and great communication skills Happy with the results More

by tjbjanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Silveira GMC responded

TJ, thank you for taking the time to leave a review and sharing your experience. We're happy to hear we follow through on our delivery and expectations. We look forward to seeing you in again soon!

November 09, 2024

mac is the best allways there to help the hole service dept is great an hepfull More

by rt32ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Silveira GMC responded

Thank you for taking the time to leave a review! We're thrilled to hear we took good care of you and got you back on the road. Thank you for your loyalty to Silveira's!

October 31, 2024

I think Marc is great. And I will always give him a good review. My frustration is that you now charge a 3% fee for using a credit card and we are not told that before we p More

by ADRIANNE_76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Silveira GMC responded

Adrianne, Thank you for continuing to give us a 5 star regardless of your issue you had with the credit fee. I have personally made sure we have our flyers are up and alive for people to see. Thank you for bringing this to my attention. We look forward to seeing you in and thank you again for taking the time to leave a review!

October 29, 2024

Very nice and professional people. I go to Healdsberg instead of Santa Rosa because the other dealership service writer was very rude to me. More

by wjy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Silveira GMC responded

Thank you for taking the time to leave a review and for the 5 stars. We're sorry to hear that service writers have been rude in the past, but we're happy to hear we are picking up the slack! Thank you for sharing your experience and for your loyalty to us.

October 27, 2024

I was in for the Trailer Brake recall: I had those brakes fail on me on a steep grade south of Barstow! Thanks, GM, for an experience that scared my better half and had me rattled. The Silveira crew was a we More

by Paul Dana
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Wiltermood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Silveira GMC responded

Paul, first off we're glad to hear you got out of that situation safely. Thank you for the glowing review and for sharing your experience. Good to know we're doing something right! Thank you for your loyalty to Silveiras, and we look forward to serving you many more years.

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