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Silveira Chevrolet - Service Center

Sonoma, CA

4.3
45 Reviews

45 Reviews of Silveira Chevrolet - Service Center

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May 14, 2024

Easy to get an appointment and always take care of the problem. Staff helpful and courteous More

by Chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Silveira Chevrolet responded

Dear Customer, Thank you for the amazing review on our Service Advisor, David, and our Service Department as a whole. We appreciate you taking the time to leave a review about your positive experience and we're happy to hear that we're doing such a good job. Thank you for your loyalty to Silveira's!

May 10, 2024

The dealership is as expected but some things could have been a little bit better. Initially receiving the car the front lip was moderately scraped and chipped on my c8 Corvette but I told them don't worry More

by joshpan2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Milligan
May 13, 2024 -

Silveira Chevrolet responded

Josh, Thank you for taking the time to give us a review on your experience. As much as we like hearing about people's experiences, we also want to learn from them. So thank you for giving us your honest experience. We also want to come through on our promise for a discount for being understanding, if you could call Mike Brooks, our General Manager, he will see to it that happens. Thank you once again for your valuable feedback and for choosing our dealership. We're committed to continually improving our services, and we hope to have the opportunity to serve you better in the future.

April 27, 2024

the mechanic kept me informed of the progress because i was waiting. Cold, old coffee. More

by marilynsylvestri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael J.
Apr 29, 2024 -

Silveira Chevrolet responded

Marilyn, thank you for taking the time to leave a review on our service, and for making it positive! We appreciate your loyalty to us and for supporting us. It sounds like we will have to go on a coffee run to return the favor!

April 27, 2024

Very polite service department Sara very graceful too Great to have coffee Clean bathrooms Free oil change More

by Copanjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Salmas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Silveira Chevrolet responded

Thank you for taking the time to leave a review on our service team, we appreciate it and love to read them! Thank you for your loyalty to us!

April 25, 2024

Very convenient to drop off vehicle with out sitting in a line and waiting to be helped! More

by ryangranko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Milligan
Apr 29, 2024 -

Silveira Chevrolet responded

Ryan, thank you for the amazing review. We love to read about the positive experiences our customers have with us and it lets us know what we're doing right and wrong! Thank you for being a loyal customer to Silveira's and have a great day!

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