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Silveira Chevrolet

Sonoma, CA

4.5
51 Reviews
We have been in business for a long time, and in that amount of time, we've learned a thing or two about car sales and how to satisfy our customers. Whether you’re looking to buy a new or used car, we simplify the car shopping experience. Our salespeople are friendly, helpful and informative, and they're here to find a great deal on the car or truck that's right for you. We'll do anything we can to make it easy to buy a car, including delivering it to your home, if that's what you need. There'll be no high-pressure sales at Silveira. Shop us first for an awesome shopping experience.
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687 W Napa St.

Sonoma, CA

95476

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Showing 51 reviews

December 08, 2024

Excellent staff made the buying experience easy and painless. Would definitely recommend others to buy here. More

by scottm17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Salmas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Linder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Silveira Chevrolet responded

Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff made your car-buying process smooth and hassle-free. Your recommendation means a lot to us, and we look forward to serving you or your friends and family in the future. Enjoy your new vehicle!

December 07, 2024

Excellent service , timely and through. keeping me in lll communication loop whole time. Thanks so much. More

by jennings.donald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Silveira Chevrolet responded

Donald, thank you for taking the time to leave a review and for such high praises. We appreciate you and look forward to serving you again in the future!

November 29, 2024

Without question, the service department is one of the worst experiences I have had. Consistent, systematic errors in communicating with customers, setting poor expectations, and disappointing in both ti More

by INFO@TISCHNERCONSULTING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis Gallagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Seehuber
2.0
This rating includes all reviews, with more weight given to recent reviews.
David May
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Larkin
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

friendly efficient. parts department is very helpful good follow up on orders service dept was able to make the timeframe that i was given More

by bcurry1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Silveira Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our parts and service departments. It's wonderful to know our team was helpful, efficient, and able to meet the timeframe promised. We appreciate your trust in us and look forward to assisting you again in the future!

November 23, 2024

I drove two hours to come to your dealership, as I wasn’t happy with my local choices. You fixed my problems, quickly and efficiently. Everyone was friendly and helpful. Thank you! More

by twelch6000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Silveira Chevrolet responded

Thank you so much for taking the time to share your experience! We truly appreciate you making the trip to visit our dealership, and we're thrilled to hear that we were able to address your needs quickly and efficiently. Our team works hard to provide excellent service and a welcoming atmosphere, so your kind words mean a lot to us. If there’s anything else we can assist you with in the future, don’t hesitate to reach out. Safe travels, and thank you again for choosing us!

November 19, 2024

Mike (Mj) greeted us upon arrival and was very courteous and helpful. He got us right into the truck we wanted to test drive. We ended up buying a brand new Silverado. More

by doublring
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Salmas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Silveira Chevrolet responded

Thank you for sharing your experience with us! We're thrilled to hear that MJ provided you with such courteous and helpful service and got you right into the truck you wanted to test drive. Congratulations on your new Silverado! 🎉

November 17, 2024

As dealers go- it’s equal to others in the automobile industry- nothing bad to say More

by tracymaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts- can’t recall his name was awesome, too
Nov 29, 2024 -

Silveira Chevrolet responded

Thank you for taking the time to share your feedback! We’re glad to hear you had a positive experience with us. While we aim to provide a level of service that stands out in the automotive industry, your comments motivate us to keep improving and delivering exceptional experiences. If there’s anything specific we can do to enhance your next visit, please don’t hesitate to let us know. We appreciate your support and look forward to assisting you again in the future!

November 04, 2024

My first visit to this Dealership and it was a very good one. I had a service and they sent me a picture of my head gasket leaking. Very good people at Silveira Chevrolet. I would highly recommend them! More

by Larrygb85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Seehuber
5.0
This rating includes all reviews, with more weight given to recent reviews.
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey and Isidro in Parts
Nov 23, 2024 -

Silveira Chevrolet responded

Thank you so much for sharing your positive experience with us! We’re thrilled to hear that your first visit to Silveira Chevrolet went smoothly and that our service team provided you with helpful and thorough updates on your vehicle’s condition. We truly appreciate your kind words about our team and your recommendation—it means the world to us. We look forward to seeing you again!

October 30, 2024

Stayed on top of issue and worked with warranty solutions , the repair took longer than it should have but that was on warranty solutions who took more time in giving authorization to David who worked with t More

by Enclave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Silveira Chevrolet responded

Thank you for your patience and feedback! We're glad David was able to work out a solution for you. We understand the delay was frustrating, and we appreciate your understanding. Please let us know if there’s anything more we can do. Safe travels, and thank you for your loyalty to Silveira Chevrolet.

October 30, 2024

Sales staff are professional, and knowledgeable without pressure. Go above and beyond to explain the vehicle, the process of the sale, ensure follow up and assistance after the sale. Service department wer More

by janet7dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Silveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Salmas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Seehuber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Linder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Silveira Chevrolet responded

Janet, Thank you so much for your kind words and for being a loyal customer for 15 years! We're thrilled to hear that you had a positive experience with our sales and service teams. Our goal is always to provide a welcoming, pressure-free environment while ensuring our customers are fully informed and comfortable throughout the process. Knowing that we’ve earned your trust and made you feel welcome means the world to us. Please don’t hesitate to reach out if you ever need anything—we’re always here to help. Looking forward to serving you and your vehicle needs for many more years!

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