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Silsbee Toyota - Service Center

Silsbee, TX

4.7
463 Reviews

463 Reviews of Silsbee Toyota - Service Center

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June 20, 2023

I’ve always had a good experience dealing with Silsbee Toyota sometimes it has started off bad but they have always made it right in the end, they have my buisness More

by SONNY CHISM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Donaldson, Mason Garsee
June 20, 2023

Mason is so helpful and respectful of what the customer really needs. I highly recommend him. More

by pcarrell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
June 18, 2023

Ridiculous high $$$$ oil changes. Had i known of the price gouging, i could have saved over $35. Bought the same oil for $3.65 a quart less and went somewhere else the next day for More

by rpeden81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
June 13, 2023

I was very pleased with your service and the kindness and caring of your service personnel More

by MICHAELBLANCHARD479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Most of the staff are very helpful. They try to get you scheduled and completed as quickly as possible. More

by JAUER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega, Liz Harrison, Heath Mitchell, Sarah Hinson, Mason Garsee
June 08, 2023

Good experience. Very efficient on the paperwork. Looking forward to being a Toyota first time owner More

by darin.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
June 08, 2023

They we’re really friendly and answered all my questions and the service was good and fast More

by terrysylvia753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega, Heath Mitchell, Sarah Hinson, Mason Garsee
May 30, 2023

Silsbee Toyota has always been good to us from sales to service after purchase. The service department is fast and friendly. We will continue to service our vehicles here. More

by ckjdbergs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
May 22, 2023

Mason kept in touch with me throughout the day and we managed to service 3 of my vehicles in one day by rotating them in for service and picked me up for the last one. Great service. Thanks More

by mark.tumbleson53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
May 18, 2023

Dealership fine, but Toyota dropped the ball so no recommendations. I'm dissapointed in my 8th Toyota and apparently every Tacoma duplicates the problem. Not like Toyota used to be. They used to care More

by BIGTWIN47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
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