Sill-Terhar Motors - Service Center

Willing to replace an expensive part at no cost After a long while, the dealer ended up honoring my request to cover a warrantied part that was very expensive. I have not received the work yet, but After a long while, the dealer ended up honoring my request to cover a warrantied part that was very expensive. I have not received the work yet, but will edit if not satisfactory. More

battery problems Was having battery issues with my f-350 .Del Williams handled the problem rapidly with new batteries and offered to have the truck inspected if the b Was having battery issues with my f-350 .Del Williams handled the problem rapidly with new batteries and offered to have the truck inspected if the batteries did not correct the problem More

Very efficient and friendly service We had just purchased a 2005 Lincoln Town Car from a dealer in Parker, but we live in Westminster, so we came to Sill-Terhar to buy a second key and g We had just purchased a 2005 Lincoln Town Car from a dealer in Parker, but we live in Westminster, so we came to Sill-Terhar to buy a second key and get it and the fob programmed. Del, in the service dept. was very pleasant to work with and took good care of everything we needed. He even contacted the other dealer to resolve an issue that came up with the fob they had provided. I was very happy with the outcome and will definitely go back to Sill-Terhar when we need service. More

Excellent Experience!!! All around it was an excellent experience. I went in thinking that I needed a software update, which was quoted at $160.00. They gave me 1 hour free d All around it was an excellent experience. I went in thinking that I needed a software update, which was quoted at $160.00. They gave me 1 hour free diagnostic, and ended up fixing it for $60.00. That shows me that they weren't trying to sell me stuff I didn't need. They were very honest. Everyone was courteous and did their jobs well. I would definitely recommend them. More

So how long does it take to repair a Jaguar X-type? Well it's been 26 days since my wife and I were told the repairs to her car would take 3 days, now 26 days into this nightmare and don't have the car back it's been 26 days since my wife and I were told the repairs to her car would take 3 days, now 26 days into this nightmare and don't have the car back. So if you're in the market for a new or used car, avoid these guys. One, Sil Tehar does not take responsibility for their messing up a parts order, then over charge for parts they claim they can not find. Two, communication is simply terrible, when you have to call their Jaguar service department to find out what's going on after 10 days, then you're told "We have not got all the parts in." Three and last when there's a comment form their service rep "Well this happens." Simply the worst service I've every seen, had and the sad part, not even "we're sorry." Don't buy or have your Jaguar serviced by these people... More

This dealership is a joke! I have a 2006 Volvo S60R and the "Factory Trained Mechanics" left dirty rags under the hood right next to the timing belts! The timing cover was also loose with the bolts falling the "Factory Trained Mechanics" left dirty rags under the hood right next to the timing belts! The timing cover was also loose with the bolts falling out. Every time I go there I leave and something else is broken!!! Randall is a terrible service advisor and very demeaning to customers More