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Silko Volkswagen of Easton - Service Center

Brockton, MA

4.6
278 Reviews

278 Reviews of Silko Volkswagen of Easton - Service Center

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April 17, 2024

brought my car in for an oil change and asked the staff to take a look at something that was I thought was wrong with the car and they had my car finished in the same day. Pricey, as it's the dealer, but More

by COURTNEY.MAY1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Silko Volkswagen of Easton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Courtney, and we look forward to working with you again. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 13, 2024

Great service, friendly personnel, delivery on time, always checking and giving updates, quick reminders of appoinents More

by EGALVEZ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Silko Volkswagen of Easton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 10, 2024

It was a fast experience and I was informed from the begining what was covered and what not. So, no surprises. More

by virnacortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Silko Volkswagen of Easton responded

Virna, Thanks for sharing about your experience with Silko Volkswagen. Jeff and our team appreciate your business and hope to see you again soon! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 09, 2024

Great place, very skilled technicians! Jeff is always accomodating(e.g. I roll in with a flat tire out of the blue!) Dealerships are so variable, and I feel lucky Silko VW is local to me More

by bbresop
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Silko Volkswagen of Easton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jeff and our team, and we look forward to working with you again. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 06, 2024

It was great. The dealership was clean and the workers were nice. Oil change went by fast More

by bgervasio1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Silko Volkswagen of Easton responded

Thanks for sharing about your experience with Silko Volkswagen. We appreciate your business and hope to see you again soon! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 04, 2024

Went above and beyond. Very happy with the service and friendly staff. Highly recommend Silko VW. Thank you. More

by amadams1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Silko Volkswagen of Easton responded

Hi Angela and John, We are truly appreciative of you providing positive feedback of your experience with Jeff and John in the Service Dept here at Silko VW. Happy they were a positive part of your experience. Thank you! Look forward to seeing you in the future. Be well.

April 01, 2024

Service was efficient, the staff were friendly, kind and courteous. Waiting area was clean and comfortable. I will be sure to return again in the future. More

by LBRIGGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Silko Volkswagen of Easton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 01, 2024

My service was performed in a timely manner as I waited for m car to be repaired. Getting n apointment was easy. More

by olmogm59
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Silko Volkswagen of Easton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Silko Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

March 29, 2024

Professional, polite, clean waiting area. That is all I am going to write for now. More

by janbeon66
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Silko Volkswagen of Easton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Silko Volkswagen. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

March 25, 2024

Service department is excellent here. My family members out of state have not had good experiences with their local dealerships--they are always envious when I tell them about Silko! More

by bbresop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Silko Volkswagen of Easton responded

Hi Branwen, You're too kind! Thanks for sharing the positive review and feedback. We are appreciative of your loyalty to Silko VW. Always happy to help!

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