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Silko Volkswagen of Easton - Service Center

Brockton, MA

4.6
278 Reviews
Call Service Center (508) 824-7980

278 Reviews of Silko Volkswagen of Easton - Service Center

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August 02, 2024

Nick was so kind and easy to work with. He was extremely accommodating and kept me up to date on what was happening. More

by ALLISONMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Aug 02, 2024 -

Silko Volkswagen of Easton responded

Thank you for the 5-star positive review! We’re thrilled to hear that Nick provided you with such a positive service experience at Silko VW. His commitment to keeping you informed and accommodating your needs is what we aim for in our service department. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again!

July 31, 2024

Taken advantage of after 2 years and over 6,000 invested with this company being the only shop that has touch my vehicle. Now my vehicle is in drivable and cost additional 6,000 to fix repairs when the shop More

by plumfamilymanagement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Clegg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Ewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Silverleib
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Silko Volkswagen of Easton responded

Jamall, I'm sorry to hear that you're unhappy with our dealership through the posting of multiple negative reviews online. You have been heard. I've provided my contact information previously, and I'm still waiting to hear from you. Please reach out directly so we can address your concerns and work toward a resolution. Your satisfaction is important to us. Thanks, Joanne joanne.moniz@silkoautogroup.com

June 19, 2024

John is very Customer centric. He takes the time to explain what needs be done and always always for the unknown, which, when dealing with car can in fact happen. More

by swmcneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Silko Volkswagen of Easton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Silko Volkswagen, we look forward to having you as a valued customer for many years to come!

June 17, 2024

They were amazing. They made sure my car is always healthy. They always go above and beyond you treat me like family. Thank you. More

by WBERNADEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Ewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Silko Volkswagen of Easton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Silko Volkswagen.

June 11, 2024

they was very nice and resolve my issues fast , they told me if i have any problem to reach out to them thank you More

by carlabibe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

Silko Volkswagen of Easton responded

Thanks for sharing your thoughts about your experience with Silko Volkswagen. We appreciate your business and hope to see you again soon!

June 10, 2024

Great service department. They went over and above to make sure I was taken care of. Highly recommended. More

by KBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Ewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Apollonio
Report | Print
Jun 10, 2024 -

Silko Volkswagen of Easton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

June 09, 2024

jeff was great. he kept me well informed about my vehicle needs and cost to repair More

by jfost617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Silko Volkswagen of Easton responded

Thanks for sharing about your experience with Silko Volkswagen. Jeff and our team appreciate your business and hope to see you again soon!

June 05, 2024

Quick service more than fairly priced in my opinion keeping my 2017 Tyquan in like new condition More

by SMNOV24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Ewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Apollonio
Report | Print
Jun 06, 2024 -

Silko Volkswagen of Easton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Silko Volkswagen, we look forward to having you as a valued customer for many years to come!

May 30, 2024

The work is always done right the first time, Jeff goes above and beyond, he always explains everything More

by mrifkin361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Silko Volkswagen of Easton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

May 28, 2024

Got electrical fixed on right side of car and just got an oil change. They set me up with a great rental for a few days. Thanks. More

by valeize2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Silko Volkswagen of Easton responded

Thank you for your business and this review. We're happy to hear Jeff and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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