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Silko Volkswagen of Easton - Service Center

Brockton, MA

4.6
279 Reviews

279 Reviews of Silko Volkswagen of Easton - Service Center

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December 21, 2023

Fast moving and courteous. Not perfect but what dealership is. Biggest pain now is waiting for my title. More

by bor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Silko Volkswagen of Easton responded

Hello! Thanks for your feedback about your experience with Al and the staff at Silko VW. We appreciate you giving us a 4-star review and the time you took out of your day to do so. If there is anything you feel you would like to discuss in further detail, please reach out. Thank you, Joanne. joanne.moniz@silkoautogroup.com

December 19, 2023

Jeff was Very helpful and kept me informed about status of my car service. Thank you More

by Dawn Simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Silko Volkswagen of Easton responded

Appreciate the kind words, Dawn. Be well!

December 19, 2023

They make it easy. Quick texts, simple systems. No pressure on sales or additions. Friendly. More

by wyliepainter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Silko Volkswagen of Easton responded

Hi Andrew! Thank you kindly for the positive review.

December 19, 2023

The team at Silko is Organized, pleasant and efficient. Appreciate the reliable services provided. Thank you. More

by amypesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Silko Volkswagen of Easton responded

Thank you, Amy! truly appreciated.

December 18, 2023

It took a bit longer but good communication and excellent service did it. Thanks for the good work More

by rosariogomezwixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Silko Volkswagen of Easton responded

Hello Rosario! Glad you are happy with the service we provided. Sorry about any delay you experienced.

December 14, 2023

I'm always happy with the service department. They are easy to talk to and they give honest answers. More

by DENMOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Dec 16, 2023 -

Silko Volkswagen of Easton responded

Thank you for your continued loyalty!

December 13, 2023

I have had the absolute best service and interactions at Silko! Everyone knows your name, is willing to help you and is so genuinely kind. I've had really poor experiences at other dealerships, but Silko is More

by kaileensanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Silverleib
Dec 16, 2023 -

Silko Volkswagen of Easton responded

Thank you so much for your 5-star review. We are happy to have you as a member of the Silko family!

December 07, 2023

Jeff was great and kept me informed about the status of the service request. It was awesome to be provided a video showing all service recommendations. More

by DWELCOME95
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

Dan was a professional and really helpful. I will be back for more services shortly. More

by CHARLES.ROULET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
December 07, 2023

Dan is professional and kind. He explained everything. As well as kept me updated. Which is much appreciated when someone is busy More

by SHANNYSHAN.MULLEN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
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