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Silko Volkswagen of Easton - Service Center

Brockton, MA

4.6
297 Reviews

297 Reviews of Silko Volkswagen of Easton - Service Center

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April 19, 2025

Responsive and helpful working to meet my needs for my vehicle. Jeff is pleasant and works to serve. More

by ANDERSON489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Thank you! Service was excellent. Communication through out time there was prompt and well delivered. More

by sfd1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dryden
April 11, 2025

The sticker on the windshield was not cleaned off. The passenger air bag was dissabled.The clock was not correct in the car. More

by MCASEY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dryden
April 08, 2025

Good job by dealer. Car was clean and work was completed quickly. This dealer must not service Golf R’a much bc the tires were inflated at 34 psi - a quick fix once I More

by eahearn73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dryden
April 03, 2025

Jeff was very knowledgeable and the repairs were made to my car that were needed while I was given a loaner car for the length of the repair due to needing to get a part. Car was ready when promised. More

by Toy4us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Had the best experience with VW! Would highly recommend!! Everyone is very nice and helpful with everything. New location looks awesome too! Everyone took the time to answer all my q More

by irvine_jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Jeff and Mario were great! Even though I had to bring the car back a second time they were very helpful, understanding and knowledgeable. Provided a loaner so I wouldn’t be inc More

by beanboxer313
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario, Paul, Nick Dryden
March 27, 2025

Jeff has always been very helpful and attentive every time I have brought in my car to be serviced. More

by lvarela912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Great new location and facility. Very professional staff and very courteous staff. I highly recommend Silko VW More

by KJGLEGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dryden
Mar 24, 2025 -

Silko Volkswagen of Easton responded

Thank you so much for your kind review! We're thrilled to hear that you enjoyed our new location and facility, and we truly appreciate your compliments about our professional and courteous staff. It means a lot to us that you would recommend Silko VW, and we look forward to serving you again in the future!

March 15, 2025

Very impressed with the professionalism and friendliness of the staff. The facility is beautiful. Always have a pleasant experience there. Thank you More

by brenda.dryden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dryden
Mar 24, 2025 -

Silko Volkswagen of Easton responded

Hi Brenda, Thank you so much for your kind words! We’re thrilled to hear that you’ve always had a pleasant experience with us and that our staff's professionalism and friendliness stood out to you. We’re also happy you enjoyed our beautiful facility! Your feedback means the world to us, and we truly appreciate your continued trust in Silko VW. Looking forward to serving you again soon!

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