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Silko Volkswagen of Easton - Service Center

Brockton, MA

4.6
294 Reviews

294 Reviews of Silko Volkswagen of Easton - Service Center

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April 03, 2025

Jeff was very knowledgeable and the repairs were made to my car that were needed while I was given a loaner car for the length of the repair due to needing to get a part. Car was ready when promised. More

by Toy4us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Had the best experience with VW! Would highly recommend!! Everyone is very nice and helpful with everything. New location looks awesome too! Everyone took the time to answer all my q More

by irvine_jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Jeff and Mario were great! Even though I had to bring the car back a second time they were very helpful, understanding and knowledgeable. Provided a loaner so I wouldn’t be inc More

by beanboxer313
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario, Paul
March 27, 2025

Jeff has always been very helpful and attentive every time I have brought in my car to be serviced. More

by lvarela912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Great new location and facility. Very professional staff and very courteous staff. I highly recommend Silko VW More

by KJGLEGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Silko Volkswagen of Easton responded

Thank you so much for your kind review! We're thrilled to hear that you enjoyed our new location and facility, and we truly appreciate your compliments about our professional and courteous staff. It means a lot to us that you would recommend Silko VW, and we look forward to serving you again in the future!

March 15, 2025

Very impressed with the professionalism and friendliness of the staff. The facility is beautiful. Always have a pleasant experience there. Thank you More

by brenda.dryden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Silko Volkswagen of Easton responded

Hi Brenda, Thank you so much for your kind words! We’re thrilled to hear that you’ve always had a pleasant experience with us and that our staff's professionalism and friendliness stood out to you. We’re also happy you enjoyed our beautiful facility! Your feedback means the world to us, and we truly appreciate your continued trust in Silko VW. Looking forward to serving you again soon!

March 08, 2025

Very professional and friendly staff and they get the work done asap..perfect come back again for oil change More

by vanessa_racine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Silko Volkswagen of Easton responded

Hi Vanessa, Thank you so much for taking the time to leave such a wonderful review! We truly appreciate your kind words about our professional and friendly staff. We're so glad to hear that we could get the work done quickly for you. It was a pleasure having you with us, and we look forward to welcoming you back for your next oil change here at Silko VW of Easton!

March 08, 2025

Great dealership from owner, through rest of their supporting staff members. Wonderful new facility. Congratulations on the opening. More

by Ap32144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Silko Volkswagen of Easton responded

Thank you so much for taking the time to share your experience with us! We’re absolutely delighted to hear that you had a positive visit to Silko VW of Easton. Your kind words truly mean the world to our team, and we’re grateful for your support. We look forward to welcoming you back for any future needs! Thanks for the congrats on the new building! We LOVE it!

March 03, 2025

My sales person Al was great but the sales manager was a complete jerk and caused me to not ever want to deal with this dealership again. More

by dmartinjr26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Richard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Silko Volkswagen of Easton responded

Hello, Can you please tell me more? My email is joanne.moniz@silkoautogroup.com Thank you, Joanne

March 02, 2025

Nick in the Service Dept. was professional and kept me constantly advised of the progress with my repair. I highly recommend Silko VW to anyone who needs a repair to their VW More

by RitaBP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Silko Volkswagen of Easton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Silko Volkswagen of Easton to be a positive one. Please don't hesitate to reach out if you need anything else.

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