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Silko Volkswagen of Easton - Service Center

Brockton, MA

4.6
304 Reviews

304 Reviews of Silko Volkswagen of Easton - Service Center

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May 19, 2025

Adam did my oil change and was very helpful and answered all of my questions. More

by XKENLINX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Haigh
May 18, 2025

John has been great , very helpful and understanding about my situation doing everything he can to resolve my issues with the vehicle , thanks for the great service More

by tsmbzs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Silko Volkswagen of Easton responded

Hi Christos! Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that John was able to provide the support and understanding you needed. Customer satisfaction is our top priority, and it's great to know that John went above and beyond to help resolve your vehicle issues. We truly appreciate your feedback and your trust in us!

May 15, 2025

The staff are friendly and accommodating. The Service department is helpful and eager to please ! More

by jryan0709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
May 08, 2025

Outstanding service experience. Mario kept me updated as the appointment went along and offered options for my car. And washing the all weather mats after a brutal winter? Nice touc More

by BLINDONLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
May 02, 2025

Poor communication skills , don’t respond in timely manner , never resolved issues after purchasing vehicle from them , it’s been over 3 weeks , not sure what to do , if I knew this was how it was goin More

by tsmbzs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
May 02, 2025

Excellent. Professional. Informed me of progress and details while I waited in a comfortable area. Polite and engaging More

by mccarty_ef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

I was very pleased with the results I received. I was told that certain things needed to be done . I find everyone pleasant. More

by donnat31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Very professional and courteous, they do what they say they’re going to do, very happy, no complaints so far More

by mkaplan18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin MacLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Responsive and helpful working to meet my needs for my vehicle. Jeff is pleasant and works to serve. More

by ANDERSON489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Thank you! Service was excellent. Communication through out time there was prompt and well delivered. More

by sfd1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Dryden
1
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