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Silko Volkswagen of Easton - Service Center

Brockton, MA

4.6
286 Reviews
Call Service Center (508) 824-7980

286 Reviews of Silko Volkswagen of Easton - Service Center

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March 03, 2025

My sales person Al was great but the sales manager was a complete jerk and caused me to not ever want to deal with this dealership again. More

by dmartinjr26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Richard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 02, 2025

Nick in the Service Dept. was professional and kept me constantly advised of the progress with my repair. I highly recommend Silko VW to anyone who needs a repair to their VW More

by RitaBP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Silko Volkswagen of Easton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Silko Volkswagen of Easton to be a positive one. Please don't hesitate to reach out if you need anything else.

February 26, 2025

Amazing service! I took my car in for a repair, and not only did they do an excellent job, but they also went the extra mile and cleaned my car. The team was professi More

by camila_vargas_97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Silko Volkswagen of Easton responded

Hello Camila: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 19, 2025

I had an outstanding experience with Silko Volkswagen Service! The staff was professional, knowledgeable, and went above and beyond to ensure my car was in top shape. The service was prompt, and they kep More

by Katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Silko Volkswagen of Easton responded

Thanks, Katherine, for sharing your thoughts about your experience with Silko Volkswagen of Easton. We appreciate your business and hope to see you again soon!

February 18, 2025

The new location in Easton is more spacious and I love that my car gets washed after service. More

by D.V.S_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know the name of the person who helped me.
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Feb 18, 2025 -

Silko Volkswagen of Easton responded

Thank you for sharing your thoughts! We're so glad to hear that you're enjoying our new Easton location and the extra space. It’s also great to know that you appreciate the added touch of a complimentary car wash after service. We strive to make every visit as pleasant as possible, and your feedback truly means a lot to us! If there are any additional details you would like to share with me, please send me a quick email at joanne.moniz@silkoautogroup.com. Thanks, Joanne

February 14, 2025

The staff was extremely friendly and professional. The young man Nick who helped me was a pleasure. Very respectful and knowledgeable. The new building was beautiful. An awsum experience! More

by brenda.dryden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2025 -

Silko Volkswagen of Easton responded

Thanks, Brenda, for sharing your thoughts about your experience with Nick here at Silko Volkswagen of Easton. We appreciate your business and hope to see you again soon!

February 06, 2025

Difficult to get to a person to talk to either online of phone call. Pleasant enough when in person. More

by frank.Guardabascio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Richard
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Silko Volkswagen of Easton responded

Frank, We're sorry that you didn't have a completely satisfying experience. Your feedback is very much appreciated. Could you please email me the details of the experience online and on the phone? Thank you for your time, and hopefully, we can get to the bottom of this. Thank you, Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

February 01, 2025

Great staff friendly environment. Fast and professional this is my number 1 pick for service to my Vw. More

by NAPAAUTOPARTSBRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2025 -

Silko Volkswagen of Easton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 27, 2025

I was very pleased with the service. I will be a repeat customer going forward. More

by avlanx
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jan 29, 2025 -

Silko Volkswagen of Easton responded

Hi Alexander, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you had a smooth and enjoyable process with our team. It’s great to know that Adam and Abby were able to assist you in finding the perfect deal and peace of mind with your new 2024 GTI 380 SE. We’re glad we could meet your needs and make the experience memorable with those extras, including the winter tires! We really appreciate your trust in Silko VW of Easton, and we hope you enjoy your new car. If you ever need anything or have questions down the road, don’t hesitate to reach out. Thanks again for choosing us! Best, The Silko Volkswagen of Easton Team

January 24, 2025

Jeff is great! Service is always done in a timely manner, and he calls with updates More

by kakt41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2025 -

Silko Volkswagen of Easton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jeff delivered such a great experience!

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