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Silko Volkswagen of Easton

Easton, MA

Overview
Employees
Reviews
Vehicles
4.7
472 Reviews
Thank You for Choosing Silko Volkswagen The team at Silko Volkswagen would like to welcome you to our dealership in Easton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brockton, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Brockton count on the high-quality vehicles and services found at Silko Volkswagen, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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661 Washington St

Easton, MA

02375

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Showing 472 reviews

August 02, 2024

Nick was so kind and easy to work with. He was extremely accommodating and kept me up to date on what was happening. More

by ALLISONMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Aug 02, 2024 -

Silko Volkswagen of Easton responded

Thank you for the 5-star positive review! We’re thrilled to hear that Nick provided you with such a positive service experience at Silko VW. His commitment to keeping you informed and accommodating your needs is what we aim for in our service department. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again!

July 31, 2024

Taken advantage of after 2 years and over 6,000 invested with this company being the only shop that has touch my vehicle. Now my vehicle is in drivable and cost additional 6,000 to fix repairs when the shop More

by plumfamilymanagement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Clegg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Ewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Silverleib
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Silko Volkswagen of Easton responded

Jamall, I'm sorry to hear that you're unhappy with our dealership through the posting of multiple negative reviews online. You have been heard. I've provided my contact information previously, and I'm still waiting to hear from you. Please reach out directly so we can address your concerns and work toward a resolution. Your satisfaction is important to us. Thanks, Joanne joanne.moniz@silkoautogroup.com

July 30, 2024

Excellent sales experience at Silko VW. Got a decent trade value and the exact car color and price I wanted. Nuno Gomes and the rest of the team made it happen for me in less than 4 hours t More

by finance800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Silko Volkswagen of Easton responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had an excellent experience with Nuno and our team at Silko VW. It’s great to know we were able to find the perfect car for you and provide a no-pressure environment. Your recommendation means the world to us! If you have any questions or need assistance in the future, we’re here to help. Congrats and enjoy your new ride!

July 12, 2024

I appreciate the ability to utilize text discussions and not get the "hard sell" tactics. Where other dealers refused to answer simple questions about the car and wanted to call me, Silko was better! More

by rj25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Lucier
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Aug 02, 2024 -

Silko Volkswagen of Easton responded

Hello! Congratulations on your new vehicle purchase with Matthew here at Silko VW! Thank you so much for your kind words! We’re glad to hear that you appreciated our approach and found our communication helpful. We strive to provide a stress-free experience, and it's great to know we met your expectations. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Happy driving!

June 19, 2024

John is very Customer centric. He takes the time to explain what needs be done and always always for the unknown, which, when dealing with car can in fact happen. More

by swmcneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Silko Volkswagen of Easton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Silko Volkswagen, we look forward to having you as a valued customer for many years to come!

June 17, 2024

They were amazing. They made sure my car is always healthy. They always go above and beyond you treat me like family. Thank you. More

by WBERNADEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Ewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Silko Volkswagen of Easton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Silko Volkswagen.

June 11, 2024

they was very nice and resolve my issues fast , they told me if i have any problem to reach out to them thank you More

by carlabibe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Silko Volkswagen of Easton responded

Thanks for sharing your thoughts about your experience with Silko Volkswagen. We appreciate your business and hope to see you again soon!

June 10, 2024

Great service department. They went over and above to make sure I was taken care of. Highly recommended. More

by KBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Ewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Apollonio
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Jun 10, 2024 -

Silko Volkswagen of Easton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

June 09, 2024

jeff was great. he kept me well informed about my vehicle needs and cost to repair More

by jfost617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Silko Volkswagen of Easton responded

Thanks for sharing about your experience with Silko Volkswagen. Jeff and our team appreciate your business and hope to see you again soon!

June 07, 2024

Knowledgeable, great customer service. Large selection of cars. Open on Saturdays for service. My sales person Mauricio Bastardo explained everything in detail. Good experience More

by l.pirescummings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Bastardo
Report | Print
Jun 07, 2024 -

Silko Volkswagen of Easton responded

It's great to hear that Mauricio was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Silko Volkswagen!

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