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Silko Volkswagen of Easton

Easton, MA

Overview
Employees
Reviews
Vehicles
4.7
472 Reviews
Thank You for Choosing Silko Volkswagen The team at Silko Volkswagen would like to welcome you to our dealership in Easton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brockton, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Brockton count on the high-quality vehicles and services found at Silko Volkswagen, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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661 Washington St

Easton, MA

02375

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Showing 472 reviews

December 26, 2024

Service Dept- knowledgeable, professional, and accommodating. My vehicle was brought in- a quote given, repaired and ready to go by the end of the day. All of the Service personnel are friendly, More

by Galleryconsign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Silko Volkswagen of Easton responded

Thank you so much for your wonderful review! We're thrilled to hear that our Service Department here at Silko VW was able to provide you with knowledgeable, professional, and accommodating service. It's great to know that your vehicle was repaired quickly and that our team was friendly and helpful throughout the process. We truly appreciate your feedback and look forward to providing you with another great experience in the future! Thanks for the 5-stars!

December 24, 2024

Delos was very respectful, professional, and knowledgeable. He is a great person who showed great customer service. More

by jakema99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delos Mars-Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Silko Volkswagen of Easton responded

Thank you for sharing your experience! We're thrilled to hear that Delos provided you with respectful, professional, and knowledgeable service. We pride ourselves on delivering great customer service, and it's wonderful to know Delos made a positive impact. We appreciate your feedback and look forward to assisting you again at Silko Volkswagen! Congratulations!

December 19, 2024

"Great Experience After an Initial Misstep" I initially had some concerns about my experience at silko Volkswagen of brockton, but the service manager, John, went above and beyond to address them More

by Zakaria mouklachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul and George, John
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Dec 19, 2024 -

Silko Volkswagen of Easton responded

Thank you for taking the time to share your experience and feedback, Zakaria. We sincerely apologize for the issues you encountered. Your frustration is completely understandable, and this is not the level of service we strive to provide. Your feedback highlights areas of concern and where we need to improve. Please know we have already reviewed the situation with our team to ensure better attention to detail in the future. As mentioned earlier today when you reached out, this has been escalated and we will get back with you as soon as possible. Thank you, Joanne joanne.moniz@silkoautogroup.com

December 13, 2024

Jeff Richard was welcoming and friendly. I waited for my car to be serviced and it only take about an hour. More

by DASYLVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Silko Volkswagen of Easton responded

Hello! Thank you for your great feedback! We're so glad to hear that Jeff made you feel welcome and that your service was completed quickly and efficiently. We always strive to provide a positive experience for our customers. If you need anything else in the future, don't hesitate to reach out. We look forward to seeing you again at Silko VW!

December 09, 2024

I brought my car to silko Volkswagen for injectors ,transmission ,engine jobs and they exceeded my expectations nick explained everything clearly completed the work on time and even pointed out potent More

by Zakaria mouklachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Silko Volkswagen of Easton responded

Thank you for your super review! We're so glad to hear that Nick and our team exceeded your expectations. It's great to know that he took the time to explain everything clearly and completed the work on time. We always aim to provide honest and helpful service without any pressure. If you need anything else in the future, don’t hesitate to reach out. We appreciate your trust in Silko Volkswagen!

December 02, 2024

Nuno Gomes made the process of buying a vehicle easy from start to finish. He was knowledgeable and professional. We appreciate his expertise. More

by paulom22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Silko Volkswagen of Easton responded

Thank you for your wonderful review! We're so glad to hear that Nuno Gomes made your vehicle buying experience smooth and enjoyable here at Silko VW. His knowledge and professionalism are truly valued, and we’re happy you appreciated his expertise. Enjoy your new vehicle!

November 28, 2024

I went in for a fast oil change. The service was excellent on a needed maintenance. More

by BMONOB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Silko Volkswagen of Easton responded

Thank you for your review! We're glad to hear that you had an excellent experience during your oil change and that we were able to take care of your maintenance needs quickly. We appreciate your feedback!

November 27, 2024

Always satisfied with my service experience. Jeff is very professional and courteous. Won’t take my Atlas anywhere else! Thanks so much. More

by jmsocorro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Silko Volkswagen of Easton responded

Thank you for your fantastic review! We're so glad to hear that you've consistently had a great experience with us and that Jeff has provided you with professional and courteous service. We truly appreciate your loyalty and are happy to know you trust us with your Atlas. Thanks again!

November 23, 2024

Service was excellent and staff professional ! !! They answered all my questions. Thank you very much. More

by IVL97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delos Mars-Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Silko Volkswagen of Easton responded

Thank you for your kind review! We're so glad to hear that you had an excellent service experience and that our team was able to answer all your questions. We truly appreciate you and your feedback and are here for anything you may need in the future. Thank you again!

November 23, 2024

Service was efficient and staff professional and courteous, can’t ask for much more than that! Got an appt. that was convenient. Thank you! More

by Joads3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Silko Volkswagen of Easton responded

Thank you for your great review! We're thrilled to hear that you had an efficient service experience and that our staff was professional and courteous. We're also glad we could accommodate you with a convenient appointment time. We appreciate your feedback and look forward to serving you again!

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