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Silko Volkswagen of Easton

Easton, MA

Overview
Employees
Reviews
Vehicles
4.7
510 Reviews
Thank You for Choosing Silko Volkswagen The team at Silko Volkswagen would like to welcome you to our dealership in Easton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brockton, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Brockton count on the high-quality vehicles and services found at Silko Volkswagen, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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661 Washington St

Easton, MA

02375

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Showing 510 reviews

May 29, 2025

Brought our Golf R in for it's first service appointment and a software recall update. All work was performed fast and to a high standard. Very pleased, and will be back. More

by nowsnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Silko Volkswagen of Easton responded

Thank you for sharing your experience! We’re so glad to hear that your Golf R’s first service and software update were handled efficiently and to your satisfaction. Our team takes pride in delivering high-quality work and timely service, and it’s great to know that the team at Silko VW came through during your visit. We truly appreciate your trust in us and look forward to welcoming you back next time!

May 19, 2025

Adam did my oil change and was very helpful and answered all of my questions. More

by XKENLINX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Haigh
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May 30, 2025 -

Silko Volkswagen of Easton responded

Thank you for the great feedback! We're happy to hear that Adam took such good care of you during your oil change. It's always our goal to ensure every question is answered and that you feel confident in the service you receive here at Silko VW of Easton. We appreciate your visit and look forward to seeing you again at your next service!

May 18, 2025

John has been great , very helpful and understanding about my situation doing everything he can to resolve my issues with the vehicle , thanks for the great service More

by tsmbzs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025 -

Silko Volkswagen of Easton responded

Hi Christos! Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that John was able to provide the support and understanding you needed. Customer satisfaction is our top priority, and it's great to know that John went above and beyond to help resolve your vehicle issues. We truly appreciate your feedback and your trust in us!

May 15, 2025

The staff are friendly and accommodating. The Service department is helpful and eager to please ! More

by jryan0709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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May 30, 2025 -

Silko Volkswagen of Easton responded

Thank you so much for your kind words! We're thrilled to hear that our staff made you feel welcome and that our service team was eager to help. Providing a friendly, accommodating experience is what we strive for every day, and we're so glad that came through during your visit here at Silko VW. We truly appreciate your support and look forward to serving you again soon!

May 10, 2025

Very friendly very patient to explain every thing on the paperwork contract answer all the question that I ask patiently every detail on the car I am very thankful for that More

by pimentelpret9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Ewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Silverleib
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Delos Mars-Tate
4.0
This rating includes all reviews, with more weight given to recent reviews.
Colin MacLeod
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Silko Volkswagen of Easton responded

We truly appreciate your thoughtful feedback! It’s wonderful to know our Silko VW team took the time to patiently explain every detail and answer all your questions thoroughly. Ensuring you feel comfortable and informed during the entire process is our top priority. Thank you for choosing us, and we look forward to serving you again! Enjoy!

May 08, 2025

Outstanding service experience. Mario kept me updated as the appointment went along and offered options for my car. And washing the all weather mats after a brutal winter? Nice touc More

by BLINDONLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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May 30, 2025 -

Silko Volkswagen of Easton responded

Thank you so much for your heartfelt review! We’re delighted that Mario kept you updated throughout your appointment and offered helpful options for your car. That extra care—like cleaning your all-weather mats after a harsh winter—is just one way we aim to go above and beyond for our Silko VW customers. Your kind words truly mean a lot to us, and we look forward to welcoming you back whenever you need us. If there’s ever anything we can do, please don’t hesitate to reach out!

May 04, 2025

Was impressed with the way they conduct themselves, had very bad experience at a Hyundai dealer that I had actually bought a car from several years ago. Colin was courteous, business like, answered my ques More

by mkaplan18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin MacLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Silko Volkswagen of Easton responded

Thank you so much for taking the time to share your experience here at Silko VW of Easton. We’re really glad that Colin and our sales manager made you feel comfortable and respected throughout the process. We understand how frustrating a difficult experience at another dealership can be, and it means a lot to us that we could provide a refreshing, no-pressure environment for you. Your feedback truly encourages our team to keep doing what we do best—treating every customer like family. We’re honored to have earned your trust and look forward to being here for you whenever you’re ready for your next vehicle.

May 02, 2025

Excellent. Professional. Informed me of progress and details while I waited in a comfortable area. Polite and engaging More

by mccarty_ef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Silko Volkswagen of Easton responded

Thank you for your wonderful feedback! We’re glad to hear you found our Silko VW team professional, polite, and engaging, and that you felt comfortable and well-informed throughout your visit. Providing a welcoming and transparent experience is very important to us. We appreciate your kind words and look forward to assisting you again soon!

May 02, 2025

Poor communication skills , don’t respond in timely manner , never resolved issues after purchasing vehicle from them , it’s been over 3 weeks , not sure what to do , if I knew this was how it was goin More

by tsmbzs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
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April 24, 2025

I was very pleased with the results I received. I was told that certain things needed to be done . I find everyone pleasant. More

by donnat31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Silko Volkswagen of Easton responded

Hi Donna, Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you were pleased with the results and that our team was pleasant and easy to work with throughout your visit. Providing clear communication about what needs to be done and delivering friendly, attentive service are very important to us. We truly appreciate your trust and confidence in our team. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Our goal is to ensure your vehicle stays in great condition and that every visit with us is a positive one. Thank you again for choosing us, and we look forward to welcoming you back in the future!

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