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Silko Honda - Service Center

Raynham, MA

4.8
548 Reviews

548 Reviews of Silko Honda - Service Center

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August 25, 2021

The service people were courteous. I was disappointed that my car was not washed after the service I would prefer information regarding my car be sent to my email dscolcord@aol.com More

by Dscolcord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cabral
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Silko Honda responded

Thank you so much for the five star review! The car wash was out of service for a few days, we do apologize for the inconvenience! We certainly can have information for your service visit be sent to your email next time you are in! We hope to see you again soon. ~Abby, Customer Relations :)

August 23, 2021

Great people, great service. I have always been kept well informed of the status of my vehicle and completely satisfied with the result. Silko is on top of the list. More

by golferman48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Ennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Martinho, Dino, Matt
Aug 30, 2021 -

Silko Honda responded

Thank you so much for the five star review! Our team works hard to ensure customers are kept up to date with their vehicle status and that the service is top notch! We are so happy to hear you had such a wonderful experience with us and we hope to see you again soon! ~Abby, Customer Relations :)https://www.dealerrater.com/dp/18954/reviews#

Aug 30, 2021 -

golferman48 responded

Thank you for the great service and relationship i've enjoyed for more than (14) years at silko. Tony Costa ( service mgr) and all the service advisers make a great team.

Sep 01, 2021 -

Silko Honda responded

Thank you so much for the five star review! Our team works hard to ensure customers are kept up to date with their vehicle status and that the service is top notch! We are so happy to hear you had such a wonderful experience with us and we hope to see you again soon! ~Abby, Customer Relations :)

August 22, 2021

Everything is always clean; from the parking lot to the showroom, the service and parts department, the waiting area and the restrooms. The staff is always friendly and profession. Service was completed in More

by Jaded611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Martinho
Aug 30, 2021 -

Silko Honda responded

Thank you so much for the excellent review! Our team works hard to ensure our customers are receiving top notch service from start to finish. We are so happy to hear you had such a great experience here with us! Thank you for being a part of our Silko Family, and we look forward to seeing you again soon! ~Abby, Customer Relations :)

August 12, 2021

The service from Matt Litchfield was over the top! Have bought all my vehicles at this location! We have always been satisfied with service and price. This was a recall on our Honda Ridgeline. More

by Patlacer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Litchfield
Aug 17, 2021 -

Silko Honda responded

Thank you for the wonderful review! Matt is an important member of our service team. He always goes above and beyond for his customers! We are so happy to hear you had such a good experience with us! We hope to see you again soon. ~Abby, Customer Relations :)

August 12, 2021

Nick was pleasant and efficient. The wait was reasonable and the service completed without incident. This is our second car from Silko and sales and service have always been consistently pleasant and effici More

by Shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nick lima
Aug 17, 2021 -

Silko Honda responded

Shelly, thank you for the five star review! Nick works hard to make sure his customers receive top notch service in a timely manner. Thank you for continuing to be a part of our Silko family! We hope to see you again soon! ~Abby, Customer Relations :)

August 11, 2021

Professional, courteous and helpful! They listened to my concerns and addressed them promptly. More

by Sarg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Silko Honda responded

Thank yo so much for the outstanding review! Our service team works hard to provide top notch service to our customers! We are so glad to hear you had such a good experience here with us. We hope to see you again soon! ~Abby, Customer Relations :)

August 10, 2021

Honest, no pressure, great service and great people.Have been going there for years and really have never had a complaint. There aren't mant dealers like that More

by gcs1935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Litchfield is the best
Aug 12, 2021 -

Silko Honda responded

Thank you very much for the great review, as well as for being a part of our Silko Family for the last several years! We are happy to hear you had another great experience here with us. Our team works hard to maintain an excellent level of customer service. We hope to see you again soon! ~Abby, Customer Relations :)

August 10, 2021

Clean, fast and friendly dealership! Great place to purchase and maintain your vehicle! I don't think I will ever go to another dealership- never felt pressured to purchase. More

by route6agal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Silko Honda responded

Thank you very much for the stellar review! Our team works hard to always provide top notch customer service. We are so happy to have you as a part of our Silko Family. We hope to see you again soon! ~Abby, Customer Relations :)

August 05, 2021

I get the best service fro m my service advisor, Matt Litchfield. I have been going to Silko for over 20 years and my service advisor always makes sure I get the service I need. More

by wnn545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt LITCHFIELD
Aug 05, 2021 -

wnn545 responded

I am very satisfied with Silko service. I have been going to Silko for the past 20 years. Matt Litchfield is my service advisor. He is the very best! He is very knowledgeable, friendly and respectful.

Aug 18, 2021 -

Silko Honda responded

Thank you so much for the excellent review! We appreciate you being a part of our Silko Family for the last 20 years. It is so nice to hear that you continue to have such a great experience here with us. We hope to see you again soon! ~Abby, Customer Relations

August 02, 2021

Right on time, car was done quickly. They didnt try to upsell me. overall a very good experience. Never any complaints here. they are a solid dealership More

by Jason Craig
Recommend Dealer
Yes
Employees Worked With
Kim Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Silko Honda responded

Jason, thank you so much for the five star review! Our service team strives to provide excellent service in a timely manner, and only asking about additional service when it is truly needed. We are so happy to hear you had a great experience here with us. We look forward to seeing you again soon! ~A bby, Customer Relations :)

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