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Silko Honda - Service Center

Raynham, MA

4.8
548 Reviews

548 Reviews of Silko Honda - Service Center

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September 15, 2021

Have relied on Silko's service department for almost 20 years, for multiple vehicles, and rarely been disappointed. This time, they saved me a ton of $$ by telling me the bad part was actually covered by a More

by A Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Litchfield
Sep 18, 2021 -

Silko Honda responded

Thank you so much for the excellent review! Our service team works hard to ensure customers receive top notch service and complete transparency with their service. We are so happy to hear you had another great experience with us, and that your vehicle was able to be fixed under warranty! Thank you for being a part of our Silko family, we hope to see you again soon. ~Abby, Customer Relations :)

September 10, 2021

All of the service people are wonderful. Jaime is exceptional.. Love the buy oil change next one is free. It beats going anywhere else. Appreciate their Honda knowledge. More

by karen g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Silko Honda responded

Karen, thank you for the excellent review! We are so happy to hear you had a wonderful experience here in our service department! Our team works hard to ensure customers receive excellent care, and Jamie is no exception to that! Those BOGO oil changes are excellent, we are glad to hear you are enjoying them! We hope to see you again soon. ~Abby, Customer Relations :)

September 09, 2021

The service department is always very professional. I waited while my car had routine service and it was very quickly serviced. It's also very nice to have every second oil change free. More

by ehughes87
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

Silko Honda responded

Thank you so much for the excellent review! Our service team always works hard to ensure that the are providing top notch service to customers in a timely manner. Thank you for being a part of our Silko Family. We hope to see you again soon! ~Abby, Customer Relations :)

September 05, 2021

Very good !! Five star experience Nick Lima was excellent in the service department. I would recommend this dealership to any one that would ask me. Thank you More

by Bpike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lima
Sep 09, 2021 -

Silko Honda responded

Thank you so much for the stellar review! Our service team works hard to ensure our customers are receiving excellent service, and Nick is no exception to that! We are thrilled to hear you had such a wonderful experience, and we hope to see you again soon! ~Abby, Customer Relations :)

September 02, 2021

Dino Chou was excellent, he is very honest and courteous. He is also very knowledgeable and helpful. He explained everything that needed to be serviced, and I told him he is a great asset to this dealership. More

by Paul
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Silko Honda responded

Paul, thank you for the great review! Dino, along with the rest of our service team, works hard to provide excellent service to the customer. They make sure that the services are explained to ensure the customer knows what is going on with their vehicle! We are so happy to hear you had such a wonderful experience with us. We agree, Dino is a wonderful member of our team! We hope to see you again soon. ~Abby, Customer Relations :)

August 31, 2021

Dino Chou treats his customers with respect. He is always precise, sufficient, and honest. I never have to wait long when he checks me in. More

by Jentile7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Chou
Sep 06, 2021 -

Silko Honda responded

Thank you so much for the great review! Dino is a wonderful member of a service team and is always doing his best to ensure his customers are receiving top notch service! Thank you for being a part of our Silko family! We hope to see you again soon. ~Abby, Customer Relations :)

August 30, 2021

No appointment, but was still able to address what appeared to be a serious issue with my CRV. Waiting room not crowded and was in and out within 90 minutes. More

by jldjpd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas (service bay)
Sep 06, 2021 -

Silko Honda responded

Thank you so much for the five star review! Our team works hard to ensure all of our customers get taken care of within a timely manner! We are so happy to hear that you had such a great experience here with us! We hope to see you again soon. ~Abby, Customer Relations :)

August 28, 2021

From our 1st buying experience with Tim Colbert to each service visit, Silco proves to be honest, reliable and top notch. Much thanks to you More

by rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Cabral
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Silko Honda responded

Thank you for the excellent review! Tim, along with the rest of our Silko team work hard to make sure our customers are receiving top notch service. We are so glad you continue to have a great experience here with us, and we look forward to seeing you again soon! ~Abby, Customer Relations :)

August 28, 2021

I have purchased 2 cars and leased 1 and would highly recommend this dealership.l More

by lkoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Silko Honda responded

Thank you so much for the excellent review! Thank you for continuing to be a part of our Silko family! We hope to see you again soon! ~Abby, Customer Relations :)

August 26, 2021

I've never had a problem with Silko Honda. Repairs are reasonably priced, and the technicians are very friendly and helpful. They answer all questions, and are very knowledgeable. My service technician More

by EGrainey77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolas Lima
Aug 30, 2021 -

Silko Honda responded

Thank you so much for the stellar review! Our service team strives to provide excellent service to our customers. We are so happy to hear you had such a good experience here with us and you were kept informed about your vehicle! Thank you for continuing to be a part of our Silko family, we look forw ard to seeing you again soon! ~Abby, Customer Relations :)

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