Silicon Valley Enthusiast
Campbell, CA
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Ramen sold me a car and 2 days after the engine light came on . The transmission and thermostat were bad and he dumped the car on me. He Refused to return my money told me to deal with it and move on the came on . The transmission and thermostat were bad and he dumped the car on me. He Refused to return my money told me to deal with it and move on then insulted me saying I was delusional. Costing me over $4000. He totally took advantage of my situation. More
Bought an Alpina B7 from these guys, real easy going and pleasant to deal with. Tires were worse than I realized and they quickly stepped upand offered a generous resolution. I would not hesitate to purchas pleasant to deal with. Tires were worse than I realized and they quickly stepped upand offered a generous resolution. I would not hesitate to purchase again! More
Based on the photos I asked 2-3 specific questions about the car when I first inquired. The dealer response was a generic 'when can you make an appointment to come by and look at the car" sort of answer. the car when I first inquired. The dealer response was a generic 'when can you make an appointment to come by and look at the car" sort of answer. I responded with the fact I asked 2-3 questions I want to know the answers to and that I live out of state and would have to talk by phone. Another generic answer, then the next day a memo the car had sold. They appeared to handle special interest vehicles but I wasn't interested in figuring out how to communicate with them further. No human interaction so I can't provide much more feedback. More
I had probably the worst dealership experience I have ever had with these folks. From the slightly over-exuberant starting conversation with a salesman to outright bizarre emails from two different emai ever had with these folks. From the slightly over-exuberant starting conversation with a salesman to outright bizarre emails from two different email accounts for the same salesman that containing very odd comments and disclosure of his internal human resource issues. I called and followed-up to bypass the salesman who I was working with, only to be promised by a sales manager to check into it and call me back, to receiving no phone call. On another call, I relayed my concern, asked to speak to that sales manager who just happened to be out of the office, to then rudely being told the car had sold that morning, when, in fact, it had not. I would never ever consider buying a vehicle from them after all this and I give them zero stars but DealerRater won't allow me to do that, so they get an underserved 1-star. More