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Signature Dealer Group - Service Center

Benton Harbor , MI

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15 Reviews

15 Reviews of Signature Dealer Group - Service Center

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August 07, 2020

Service at signatures was quick and efficient. The service department was courteous. The only thing I was alittle upset about was this is the second time after I get an oil change that 3 days later I More

by rumrose22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McAfee
May 24, 2018

Charging more for a oil change for no reason They are charging me more for a oil change for no reason. I bring in my own oil and they are charging me synthetic oil change even though I bring in m More

by Trxrider
Price
Recommend Dealer
No
Employees Worked With
Mark McAfee, Ron Schoenfelder
May 24, 2018 -

Signature Dealer Group responded

Sorry, we did raise our price on labor to $22.95 when you bring your own oil (synthetic or conventional), which is still a great deal!

December 08, 2017

Excellent Service I recently had my frame replaced on my 2006 Toyota Tacoma. Needless to say, this was a BIG job. Ordering the parts, scheduling the service, use of a More

by MikeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Schoenfelder, Mic Tude Thout
Dec 09, 2017 -

Signature Dealer Group responded

Thanks for your business and your feedback!

April 13, 2017

Tires for life. Bought a 2012 Rav4 new from signature, signed up for "tires for life program". Took car in for oil changes and all maintenance. Had it in for the 15 More

by bacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jane Wycoff
Apr 14, 2017 -

Signature Dealer Group responded

We are sorry to hear about your concerns on our free program, If you would like us to review the contract you signed and your responsibility for requesting services under the program, we would be happy to do so. Please contact Mic 269-926-0031 so we can help. Our goal is to provide excellent service and free options for those that wish to take part.

November 04, 2016

We are very grateful for the quick help we received. We were traveling thru Michigan on vacation. Prior to our departure from Wisconsin we had had our brakes repaired by a Toyota dealer in Wisconsin. Sud More

by Vetteguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon P. Van Landingham, Ron Schoenfelder
Nov 04, 2016 -

Signature Dealer Group responded

Thanks for sharing your experience and we are glad you were able to continue your trip without too much of an interruption. Continued safe travels to you and your family!

July 01, 2016

Honda service at a Toyota deals hip! My daughters 2000 Honda Accord had a check engine light came on. I went to the local Honda dealer and was not treated well at all. Having bought a 201 More

by Sara High
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jane Wycoff
Jul 01, 2016 -

Signature Dealer Group responded

Thank you for the feedback. We appreciate your business and compliments. I will pass your comments on to Jane.

November 23, 2015

Best Mechanic in the world This guy is awesome patient answered all my questions good experience with my car!! I recommend him to anyone that needs a straight forward and hones More

by isabella54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McAfee
Dec 18, 2015 -

Signature Dealer Group responded

Glad to hear you recevied the service you deserved! Thanks for your business!

October 10, 2015

Service Great service!!!!!!i had to change my lock lugs on my 2001 Lexus Truck to regular ones and they was very polite.......service was quick and fair and t More

by Sexymo37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Schoenfelder
Oct 14, 2015 -

Signature Dealer Group responded

Thanks for your feedback. It's good to know you enjoyed the compliementary food and services that we offer. We look forward to serving you in the future.

June 26, 2015

"Great Service" My service on my 2007 Hyundai Sonata has been excellent. Mark takes time to explain what is wrong, how long it would take, and the cost. I would rec More

by Pamela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McAfee
December 15, 2014

Satisfied Repeat Customer Everyone in the whole establishment was just awesome to me. The initial people in the service department were very helpful towards me with both my car More

by Maizieblu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Love, Carl Harris
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