
Sign It Drive It
Denton, TX
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I was a little skeptical about this dealer but saw the reviews on Google, & we decided to give them a try. We saw a vehicle on their website that we liked & in our price range. My husband had called & sp reviews on Google, & we decided to give them a try. We saw a vehicle on their website that we liked & in our price range. My husband had called & spoke to Andres to see if the vehicle was still available. I preapproved online & received a call from Herman within minutes. Herman was very professional & kind on the phone. Once we arrived at the dealer the following day, Herman greeted us directly. The finance staff was kind & asked what kind of down payment we could give, with no trade-in & what we were looking for in a monthly payment. We took the 2018 Cadillac Escalade for a test drive & Herman showed us where their Service center was located. Once we returned the finance team worked on not only the preapproval I had done online as well as with another bank to get the monthly down to what we were looking for. Very happy with the entire staff. great experience for sure, It was a very simple process & was very pleased with the outcome. So we took home our used pre-certified vehicle. :) More
I did not buy but I had a great experience. Car I was looking at was available and ready when I went to see it. I went to compare to a different make of mini van and ended up choosing Honda. Car I was looking at was available and ready when I went to see it. I went to compare to a different make of mini van and ended up choosing Honda. More
This dealership sold me a vehicle knowing it had structural damage- falsely represented the carfax by using a similar vehicle. When I went to trade it in elsewhere I saw the real carfax plus the exp structural damage- falsely represented the carfax by using a similar vehicle. When I went to trade it in elsewhere I saw the real carfax plus the experian auto report that had detailed info about structural damage. They are sleazy liars and TJ Smith brags about selling so many cars a month but he does do deceitfully. I have been to some xxxxxxx auto dealers but this one tops the list for the worst! Do not trust them! They lie! They are not willing to own up to it even though I have hardcore evidence. Go anywhere but here! More
Sales person provided me with a quote via email as I requested, although I got the distinct feeling he was reluctant to do so. He used the full listing price on the quote. There was a "government fee" l requested, although I got the distinct feeling he was reluctant to do so. He used the full listing price on the quote. There was a "government fee" line item on the quote and even though I have requested a clarification and break down of that the fee (it was not TTYL), the sales person has not responded to provide me with that info More