Sierra Toyota - Service Center

Recall for Prius Service is always great. Visit was for a software recall which was completed timely. Also spoke to Marvin about our daughter's need for a used Toyot Service is always great. Visit was for a software recall which was completed timely. Also spoke to Marvin about our daughter's need for a used Toyota Prius but he has switched positions and is no longer in the sales area of Toyota. Marvin passed our information/need onto new salesman at Toyota who has since been in contact with us. More

Quality service throughout the entire process. Great customer service and technician service. Shuttle service to and from work. Friendly staff and easy to communicate with. Sierra Toyota cares a Great customer service and technician service. Shuttle service to and from work. Friendly staff and easy to communicate with. Sierra Toyota cares about its customers. More

Great quality work.. Felt comfortable enough, that I felt things were going to be taken care.. and myself.. coffee, water was at availability.. Over all ...all were frie Felt comfortable enough, that I felt things were going to be taken care.. and myself.. coffee, water was at availability.. Over all ...all were friendly and well mannered.. More

Service Marvin Morris sold me my Venza in 2010 and now he is seeing that it is serviced properly - what more can I ask for. Have had my "Venza serviced every Marvin Morris sold me my Venza in 2010 and now he is seeing that it is serviced properly - what more can I ask for. Have had my "Venza serviced every 5,000 miles for 9 years now and couldn't be more pleased with the experiences. More

NO BAD EXPERIENCE I haven’t had any issues since I began using this location in Mar 2015. I’ve only had one experience I question, but didn’t make a Mountain out of it. I haven’t had any issues since I began using this location in Mar 2015. I’ve only had one experience I question, but didn’t make a Mountain out of it. I will keep my eyes open especially that I now pay for everything out of pocket now. More

Service personnel were courteous, efficient, and helpful. This visit was my first (1st) “warranty” visit with my new vehicle. All personnel in the service department were outstanding in their approach, and This visit was my first (1st) “warranty” visit with my new vehicle. All personnel in the service department were outstanding in their approach, and demeanor. I especially noticed this as the Service manager interfaced with an elderly lady. He was both helpful, caring, and courteous with the lady. He wasn’t too shabby with me also.... (I’m a 79 year old retired Army Sergeant Major. I have observed the attitudes of many, many personnel in my 30 years in the Military.. This service manager, Mr. Morris, went well above the standards one would expect in dealing with customers. You have an excellent employee in this individual. Thank You! Robert Pourier, SGM Ret. U.S. Army More

Airbag recall Sierra Toyota has always been very fast to finish my repairs and their staff is very courteous. Their prices are very competitive, and they do a thoro Sierra Toyota has always been very fast to finish my repairs and their staff is very courteous. Their prices are very competitive, and they do a thorough check of my vehicle to make sure everything is in good working condition. More

Excellent care, consistently delivered I’ve had my Scion XD serviced here since 2009. Always timely, efficient, courteous and easy. My car and I appreciate the care. I would encourage Toyo I’ve had my Scion XD serviced here since 2009. Always timely, efficient, courteous and easy. My car and I appreciate the care. I would encourage Toyota vehicle owners to consider this service center first. More

Should have been better! Second service at Sierra as you can see on your system . First visit simple task of rotating tires and topping off fluids not done till I showed servi Second service at Sierra as you can see on your system . First visit simple task of rotating tires and topping off fluids not done till I showed service writer. I was unfortunately here when service was due this time tires were rotated front to back, oil looks clean although pan plug had no indication of being removed, couldn't see if oil filter was changed on work order said air filter was charged for but was not recieved due to I have a cleanable one on . Which from both visits to Sierra indicates to me you have less than honorable employees. Also Service Advisor told me I needed a new battery, which when I checked was putting out 12.7 DC and charging at over 14 DC. How would you rate your experience if you were me? More

Everything was great. On time friendly and competent. Very helpful and knowledgeable staff. Quick efficient and friendly. Would recommend Sierra Toyota to family and friends. Nice set up for easy access w Very helpful and knowledgeable staff. Quick efficient and friendly. Would recommend Sierra Toyota to family and friends. Nice set up for easy access with vehicle. And a nice waiting area as well. More