Sierra Toyota - Service Center

Fast, convenient, professional Jared at Sierra Toyota did a great job getting me in and out on a routine maintenance check. The service department is clean and very professional Jared at Sierra Toyota did a great job getting me in and out on a routine maintenance check. The service department is clean and very professional More

Feel like I was lied to Set up an appointment a week and a half before. When I arrived for the service the person who made my appointment could not find me in the system unt Set up an appointment a week and a half before. When I arrived for the service the person who made my appointment could not find me in the system until I went out to my car and got the business card that he wrote everything down on. He the magically found me but then spent 5 minutes typing everything in. He then told me it would be one and a half to two hours because one of his tecs called in because his kid was sick and the other one was in a car wreck and couldn't come in. I personally think that he didn't put the appointment in correctly and deside that I was stupid instead of being honest and saying that a mistake was made and making it right. More

Great solid service- very friendly The service center is always clean, nice people, fairly easy to get an appointment. They credit our pre-paid service just fine. They have found a fe The service center is always clean, nice people, fairly easy to get an appointment. They credit our pre-paid service just fine. They have found a few things that prevented problems, like our tires getting bald and why our battery went so fast - hot Arizona (2years). Their computer pricing and printout is glitchy, but when I did the figures and found their stuff it was correct and they are working on the minor glitch. My vote is out on whether they see the effects of the battery being low on a Prius C for a while, so once in a blue moon we have an electrical problem in our passenger side window - used to be our GPS and starter, but they fixed that long ago, just monitoring our door. :) - may not be their fault at all, more electronics, the more that can go wrong - and heat is a factor. Oh and the original price without tax was quoted more than the full price, from the glitch - nicer surprise since less is always nice. More

Service guy was condescending , arrogant and not totally cor He told me my problem with the sensor is I did not activate the parking assist. It is louder, but the bsm monitor worked on the driver's side when the He told me my problem with the sensor is I did not activate the parking assist. It is louder, but the bsm monitor worked on the driver's side when the truck was in reverse. The passengers side did not. That was my concern. He was so rude I did not ask a second time. More

Quick Turnaround Austin clearly and professionally explained service to be performed and results of the checks. Service was performed quickly and my vehicle was retur Austin clearly and professionally explained service to be performed and results of the checks. Service was performed quickly and my vehicle was returned to me faster than I anticipated. More

Best Dealership Ever!!! The entire crew at Sierra Toyota is AAAAHSUM!!! Manager Gabe Rendon always makes sure we are totally pleased with the service we receive on our Venza The entire crew at Sierra Toyota is AAAAHSUM!!! Manager Gabe Rendon always makes sure we are totally pleased with the service we receive on our Venza. Give everyone a round of applause and thanks to everyone from Don and Arlene Price. More

Quick & Efficient On my 5th or 6th Toyota from this dealership. Always good people to deal with. Would recommend to anyone looking for a new or used car. On my 5th or 6th Toyota from this dealership. Always good people to deal with. Would recommend to anyone looking for a new or used car. More

15,000 mile service Length of time as expected. Gave a voucher for car wash😌. Friendly. Always good. Using Toyota service for years now. Answered questions. Happy Length of time as expected. Gave a voucher for car wash😌. Friendly. Always good. Using Toyota service for years now. Answered questions. Happy Customer. Recommend highly. More

Great Customer Service When I take my vehicles in for service there is always someone outside the door to greet me and to take information from the car. Waiting area is a When I take my vehicles in for service there is always someone outside the door to greet me and to take information from the car. Waiting area is always clean and if I need to get to an appointment, work, or back home there’s courtesy ride to that location Nd the driver is awesome. I receive a call when my vehicle is ready and a text message with the cost! My vehicles get the service that is needed and the cost is appropriate for the service. More

Great service I have a old (2002) Tundra and needed several things fixed. Humberto was excellent in keeping me up to date on progress and explaining exactly what I have a old (2002) Tundra and needed several things fixed. Humberto was excellent in keeping me up to date on progress and explaining exactly what was wrong with my truck. Everything was fixed in a reasonable time and the total cost was below the initial estimate. I would definitely recommend Sierra Toyota's Service Department. More