Sierra Toyota - Service Center

1st complimentary service Since 1st service includes tire rotation inquired about rebalance and quoted that would another 40 dollars as Toyota car does not cover it. Also whil Since 1st service includes tire rotation inquired about rebalance and quoted that would another 40 dollars as Toyota car does not cover it. Also while I was there spoke to sales manager about process to buy my other leased vehicle. No offer to see if they could get me into a new lease or new vehicle. Seems like he didn't care. So I'm my opinion nothing sets this place apart from any other dealer. More

regular auto checkup Got everything taken care of. Found a mouse nest in my air filter that i didn't know about and cleaned it all out. Very happy that it is gone! It was Got everything taken care of. Found a mouse nest in my air filter that i didn't know about and cleaned it all out. Very happy that it is gone! It was pretty expensive to get it taken car of tho. More

Great Customer Service This is the second time we have had our 2018 Rav 4 serviced there, and the first visit for continuing service on our 2016 Tundra. I have worked with This is the second time we have had our 2018 Rav 4 serviced there, and the first visit for continuing service on our 2016 Tundra. I have worked with Humberto twice and Austin once; both of them are very friendly and offer a Great Customer Service Experience! More

Didn't recommend all necessary parts I had the fuel gauge replaced & I should have had the fuel pump replaced at the same time.I was told after the fuel gauge was replaced that the reason I had the fuel gauge replaced & I should have had the fuel pump replaced at the same time.I was told after the fuel gauge was replaced that the reason it failed was because some springs on the fuel pump broke away which caused the fuel gauge to get damaged. They said that the springs were put back with some kind of make shift brace & that I should avoid bumpy roads. More

Friendly and skilled These men made me feel right at home! I used their Wifi and had drinks in the lounge while they changed my oil and a few other updates as test. So n These men made me feel right at home! I used their Wifi and had drinks in the lounge while they changed my oil and a few other updates as test. So nice! More

recall work they took care of all recalls Toyota informed me of. They provided a loner car to enable me to carry on with my day even though I was 55 miles from ho they took care of all recalls Toyota informed me of. They provided a loner car to enable me to carry on with my day even though I was 55 miles from home. More

Excellent service I am always impressed by Austin Fornof’s professionalism. He is great to work with, accommodating of my schedule, and very thorough. Between 2 vehicle I am always impressed by Austin Fornof’s professionalism. He is great to work with, accommodating of my schedule, and very thorough. Between 2 vehicles, I am in the service center often for maintenance. More

Outstanding service From the moment you drive up to the time you drive away the service here is excellent. You are immediately recognized, they know what you are there f From the moment you drive up to the time you drive away the service here is excellent. You are immediately recognized, they know what you are there for, and every step of the process is handled professionally. I have heard nightmares on other service centers, but Sierra Toyota shines as the best in town. More

Regular service Past service experience has been great, but the last visit was not. Running gear noise was not diagnosed properly. Tire was out of balance, but never Past service experience has been great, but the last visit was not. Running gear noise was not diagnosed properly. Tire was out of balance, but never checked. Problem was blamed on poor alignment, but aliignment was checked twice before and passed. More

Friendly and knowlegable customer service representatives. Jared and Gabe explained required service for my 98 Tacoma . Following service Jared explained the maintenance recommended by service technician and a Jared and Gabe explained required service for my 98 Tacoma . Following service Jared explained the maintenance recommended by service technician and approximate cost. Overall good experience and excellent service. I'm extremely happy with my 22 year old Tacoma reliability and performance. The great local service will be a factor in choosing Sierra Toyota for my next vehicle. Thanks. More