Sierra Toyota - Service Center

MOUSE ATTACK Always first rate, courteous service. Need to find answer to avoiding mouse damage on cars. Rather have car washed at Toyota. Thank you for great s Always first rate, courteous service. Need to find answer to avoiding mouse damage on cars. Rather have car washed at Toyota. Thank you for great service. More

Repairs and warranty work. The service department was very professional and identified multiple problems that required repair. As replacement parts were installed and others th The service department was very professional and identified multiple problems that required repair. As replacement parts were installed and others that weren't on hand were ordered, we received daily updates that kept us informed of the status of repairs. While no one relishes having to deal with a disabled vehicle, the Sierra Vista Toyota Dealership/Service Center did an Excellent job of getting the vehicle that we'd bought new there a few years ago safely back on the road and made it an, over all, very positive experience. More

Car maintenance Love the people at the service center. Very honest and only recommended what is needed. Every knowledgable about what parts actually do on a car. Love the people at the service center. Very honest and only recommended what is needed. Every knowledgable about what parts actually do on a car. More

Friendly courteous professional This dealership is one of the best ones I have ever dealt with. All the employees are friendly and treat you with respect. They work hard to resolve a This dealership is one of the best ones I have ever dealt with. All the employees are friendly and treat you with respect. They work hard to resolve any issues with very good communication on what is being done to your vehicle. Also provide a comfortable place to wait with complimentary beverages.... a nice touch! More

Rude service advisor who talked distrespectful to me. Came in 4 routine oil change. After oil change & got home found leaking oil all over garage floor! Brought back in & was assured it would not leak aga Came in 4 routine oil change. After oil change & got home found leaking oil all over garage floor! Brought back in & was assured it would not leak again. Next morning I had more oil on garage floor! Brought back in again & was assured I did not need a new oil pan & tech drove it & would not leak again. This was a Saturday. Sun morn more oil on garage floor! Monday brought back in & now was told needed a new oil pan! Mr Pena then talked down to me. He should NEVER have a position where he interfaces with customers. I promise u, I will never buy a car there again nor will I be back in ur service department again! Mr Pena does not deserve any rating from me as I could not rate him low enough. He is on a fast track to ruining what was once a top notch dealership! More

Good Service My yaris had recalls that were needed to be done and I stop by the dealership and setup an appointment. I really like the ride home and pickup service My yaris had recalls that were needed to be done and I stop by the dealership and setup an appointment. I really like the ride home and pickup service as I do not have anybody to assist me. More

Professional and efficient process The sales and service departments have always been professional and courteous we purchased our 2014 Toyota and the sales process was smooth with no pr The sales and service departments have always been professional and courteous we purchased our 2014 Toyota and the sales process was smooth with no pressure will buy again at this Toyota store and also service at this location More

Maintenance on my 4 runner was completed as estimated Service for maintenance was done as stated on estimate and was done in a timely manner. I had no issues on my visit and was informed when service wa Service for maintenance was done as stated on estimate and was done in a timely manner. I had no issues on my visit and was informed when service was completely. More

Courteous, efficient, and thorough. Customer service is remarkable and the service was thorough. The dealership is also local, and we like doing business in our own community. Thank you Customer service is remarkable and the service was thorough. The dealership is also local, and we like doing business in our own community. Thank you More

Great dealership Jason Sampson sales bought,one car from me. And resold quickly. Help3d,me sell,k6 1989 Volvo online and sold,me another car for a fair price. Smart k8 Jason Sampson sales bought,one car from me. And resold quickly. Help3d,me sell,k6 1989 Volvo online and sold,me another car for a fair price. Smart k8d. Service department was fast and efficient More