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2,064 Reviews of Sierra Toyota - Service Center
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September 14, 2023
Had appointment for service on a check engine light. Had paper printout of issues. Had light reset by mistake. Was told no issues found and was sent on my way. Waisted a day to be told there is nothing Had paper printout of issues. Had light reset by mistake. Was told no issues found and was sent on my way. Waisted a day to be told there is nothing to be done. Waist of time . Will not buy from them or service using them. More
by michael.Whiteman
Verified CustomerEmployees Worked With
September 14, 2023
Had appointment for service on a check engine light. Had paper printout of issues. Had light reset by mistake. Was told no issues found and was sent on my way. Waisted a day to be told there is nothing Had paper printout of issues. Had light reset by mistake. Was told no issues found and was sent on my way. Waisted a day to be told there is nothing to be done. Waist of time . Will not buy from them or service using them. More
by michael.Whiteman
Employees Worked With
September 14, 2023
Going in I said all I wanted was an oil change, oil filter change and tire rotation. Nothing more was needed.When the car was ready I was told that a new engine air filter was installed. It didn't need filter change and tire rotation. Nothing more was needed.When the car was ready I was told that a new engine air filter was installed. It didn't need an engine air filter because I checked it found it to be clean. When I told them there was nothing wrong with the filter that was there, it was taken off the billing statement. This make upset and unhappy with my service experience. More
by patrita5
September 13, 2023
Jared from Service department is amazing. Jared gets a 10 rating. Extremely friendly and always takes care of me. Communicates well as updating car's progress. I love seeing Jared. Ja Jared gets a 10 rating. Extremely friendly and always takes care of me. Communicates well as updating car's progress. I love seeing Jared. Jared is one of the reasons why I buy cars from Sierra Vista Toyota. More
by Rollerprince
September 11, 2023
After the service I checked the new battery instalation. Positive post cover was not put on. Also oil was splattered in the engine compartment and spilt on frame. I brought this to the service advisors att Positive post cover was not put on. Also oil was splattered in the engine compartment and spilt on frame. I brought this to the service advisors attention of the incomplete and sloppy job performed on my 2013 tacoma. They took care of the issue and cleaned up the mess. Because the job was not done right the first time it cost me extra time. I have to wonder how many other customers this has happened to. Kind of lost the trust issue when customer finds a mess under the hood after a cetified Toyota service. More
by WHICHWAY2HEAR
Employees Worked With
Service mechanics
September 09, 2023
I just love Jared! He always takes good care of me and my vehicles. He Communicates well He always takes good care of me and my vehicles. He Communicates well More
by DEBBY0
Employees Worked With
September 09, 2023
Was disappointed with service. Our interior smelled awful and there were oil smudges all over the outside and interior Our interior smelled awful and there were oil smudges all over the outside and interior More
by jj_valenzuela_34
September 08, 2023
Professional, polite and suggest without imposing. Explain what need to be done stating the benefits of a certain job Explain what need to be done stating the benefits of a certain job More
by melmella
September 08, 2023
Quickly in, greeted immediately. Professional and courteous service. Vehicle serviced and delivered back quickly. Sierra will be my regular service stop. Professional and courteous service. Vehicle serviced and delivered back quickly. Sierra will be my regular service stop. More
by lawrenceraven
Employees Worked With
