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Sierra Toyota

Sierra Vista, AZ

4.8
5,119 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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2596 East Fry Blvd

Sierra Vista, AZ

85635

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Showing 5,119 reviews

January 22, 2023

The staff is always courteous and helpful. They are knowledgeable and communicate the issues or status well. I will continue to take my car for service here. More

by john_hildrethii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

Lynn is a really good dealership, he explains everything and answered all my questions, is the second car he helped me to buy, definitely will call him again More

by alexroen96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

Love the fact that this dealership is not associated with Lawley. Doing business with Toyota was professional and efficient. Very pleasant experience! More

by Sue Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

Very courteous, kind, and helpful. The service department was very efficient. A very easy process getting my truck serviced. More

by parmleydavidm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Sierra Toyota has always been fair with me. Have never had a scheduling problem. Would highly recommend them to anyone. More

by ervfrdrch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Lynn was great, straight shooter and very transparent. If only they could get away from using ancient dot matrix printers, that'd be great! We spent an extra few hours there waiting on them to process the More

by Mattvargasdo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

Service personnel are very friendly and professional. Never an issue with these guys , that's why I always come back here. More

by SUSANNE_LAWRENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

I am very unhappy with there service department. The last time I was there they said on the paperwork that my tires where in good shape they were bad they said wipers and washers work , neither wher More

by Crtrs78dog
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Pangus
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Sierra Toyota responded

Hello Crtrs78dog, I would like to apologize for your resent service visit at Sierra Toyota. I would like to discus your visit more in depth when you have more time available. Please call or email at your convenience. Austin Fornof Service Manager austin@sierratoy.com or (520) 515-1671

January 18, 2023

I went in for a standard oil change service. Jared Pangus went above and beyond with my vehicle. Explained a few issues that need to be addressed and did not pressure me into purchasing anything More

by CFLO85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena
January 18, 2023

I am so very happy The service p I’ve received from everyone it’s been so wonderful I look forward to every service that I have be done with you guys More

by Mandar252002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena
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