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Sierra Toyota
Sierra Vista, AZ
5,117 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,117 reviews
March 26, 2023
I just wanted to thank Eric again for a fast and pleasant experience at at Sierra Toyota !He was really professional and cool and made it really easy for me and my girlfriend. Truly do believe in first impre experience at at Sierra Toyota !He was really professional and cool and made it really easy for me and my girlfriend. Truly do believe in first impressions and because of that well for sure be coming back for our future purchases and referring Eric to our family and friends!Thanks again Eric!-Rodney and Sonya! More
by rodneycreyes29
Employees Worked With
March 25, 2023
I have used the Sierra Toyota Service Center for many years and always got great service until about the last 2-3 years. Suddenly it became very difficult to get in touch with anybody to schedule servic years and always got great service until about the last 2-3 years. Suddenly it became very difficult to get in touch with anybody to schedule service. Leaving messages did no good as I would not receive a call back and would end up calling several times. In addition, every time I brought my RAV4 in for service, they would continually try to sell me things that I did not need. Finally, I was constantly getting coupons from Sierra Toyota and NEVER could use them. There was always some small print that did not allow me to use the coupons. For these and other reasons, I just traded my RAV4 in for a Cadillac XT4. Please delete me from your mailing list. More
by Connie.hodges
Verified CustomerEmployees Worked With
March 25, 2023
Very nice and fast service! They had us back on the road in no time. Mark was really helpful! They had us back on the road in no time. Mark was really helpful! More
by Melanie.morrison
March 25, 2023
Always the best service, completed on time or less. Friendly staff who are always professional. Friendly staff who are always professional. More
by dlblock61
Employees Worked With
March 25, 2023
Friendly and amazing customer service, quick service. Definitely my favorite Toyota to go to for service. I will definitely keep going back. Definitely my favorite Toyota to go to for service. I will definitely keep going back. More
by ASHLEESUZANNEKILPATRICK
Employees Worked With
March 25, 2023
Almost 10 years since we had visited any dealership, and it was a fairly painless experience. Eric was very professional and no-nonsense, answering all the questions we came up with. We are very satisfied it was a fairly painless experience. Eric was very professional and no-nonsense, answering all the questions we came up with. We are very satisfied with the van we ended up with. More
by pkmul1
March 24, 2023
Mark was so great at recommending the appropriate services needed to fix my 94 4Runner. A+ stuff services needed to fix my 94 4Runner. A+ stuff More
by abenson
Employees Worked With
March 24, 2023
Great service very attentive to detail and very honest about the vehicle I will definitely give them my business and referral everyone I know to go there to buy a car about the vehicle I will definitely give them my business and referral everyone I know to go there to buy a car More
by Bradley DUDERSTADT
March 23, 2023
Hubcap came off when driving. Glovebox wasn’t reinstalled correctly- fell on floor. Air filter not replaced with cap left in glovebox. Brakes still squeak. Overcharged for substan Glovebox wasn’t reinstalled correctly- fell on floor. Air filter not replaced with cap left in glovebox. Brakes still squeak. Overcharged for substandard work. It’s been that way for the past 3-years. Every time we get the car serviced something goes wrong. Unfortunately we can’t go anywhere else since the next Toyota dealership is 80 miles away. More
by Darrelllmccoy
Employees Worked With
Unknown mechanic zero star
March 23, 2023
Excellent customet. service and great service. It is alway a pleasure dealing with this dealership. service and great service. It is alway a pleasure dealing with this dealership. More
by Jpelle36
Employees Worked With
