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Sierra Toyota

Sierra Vista, AZ

4.8
5,159 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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2596 East Fry Blvd

Sierra Vista, AZ

85635

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Showing 5,159 reviews

August 19, 2024

Amazing customer service! Mayra and the team at Sierra Toyota went out of their way to help me and exceeded all expectations! More

by Rbartholomew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Sierra Toyota responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Mayra and our Sierra Toyota team went above and beyond to assist you. Exceeding expectations is what we strive for, and it’s great to know we made your experience a positive one. We look forward to serving you again in the future! If you ever need anything, don't hesitate to reach out. Safe travels!

August 16, 2024

Not at all special. Bare minimum effort. Trying doing something that will set you apart. More

by donrostron2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ross Leffelman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Ramirez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Sierra Toyota responded

We would like to thank you for giving Sierra Toyota a chance to earn your business considering their were at least 10 Toyota dealers closer to you. I'm sure that your family will love the Sienna and it will be a great addition for many years to come.

August 15, 2024

Had a GREAT experience, no pressure, no gimmicks, no hassle. Great price on vehicle, and competent, professional sales person (Jeff). More

by Chief
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Sierra Toyota responded

Thank you for the great feedback! We’re glad to hear you had a hassle-free experience and found a great price on your vehicle. Jeff will be thrilled to know he made a positive impression. If you need anything else, feel free to reach out. Enjoy your new vehicle!

August 14, 2024

They have improved on their customer service. I can now give them 5 stars. The staff is friendly and knowledgeable. They are honest and don't try to sell you parts or service you don't need. Th More

by char96002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Sierra Toyota responded

Thank you for your kind words and for giving us a 5-star rating! We’re pleased to hear that you’ve noticed our improvement in customer service and appreciate our honest approach. If you have any more questions or need further assistance, we’re here to help. Thanks again for your support!

August 11, 2024

Very proffesional! Very friendly staff they all made me & my family feel welcome, very clean nice atmosphere! Mayra Lopez is incredibly friendly eager to help extremel More

by Deni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Leffelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Sierra Toyota responded

Thank you for the great review! We’re so glad you and your family felt welcomed and that Mayra provided excellent service. If you need anything else, just let us know. Thanks again!

August 08, 2024

I took my 2016 Toyota 4-Runner to Sierra Toyota for servicing this morning, 8 August 2024. The staff I encountered was so helpful and extra polite. Everyone who helped me was very knowledgeable and f More

by tommie
Recommend Dealer
Yes
Employees Worked With
Daniel Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Vanatta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Sierra Toyota responded

Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with our team, and we appreciate your kind words for Carlos, Adam, Steven, and everyone who assisted you. We're especially glad to know that Steven made the navigation system easy to understand! We look forward to seeing you again in the future. If you ever need anything, don’t hesitate to reach out.

August 07, 2024

Honest, reliable & excellent service of vehicles. Prices are quite good. No real pressure on sales. More

by rukind7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marvin Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Sierra Toyota responded

Thank you for your review! We’re glad you had a great experience with our service and pricing. If you need anything else, just let us know!

August 04, 2024

Grateful to have been able to get my car special ordered thanks to Jeff Bennett. Excellent service by him. I highly recommend doing business with him. On cloud 9!! Thank you!! More

by Boston Richardson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Leffelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KC Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Cardines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manessa Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Sierra Toyota responded

Thank you so much for your fantastic review! We’re thrilled to hear that Jeff Bennett provided excellent service and helped with your special order. We appreciate your recommendation and are delighted that you’re on cloud 9! If you need anything else, we’re here to help. Thanks again!

August 03, 2024

Helpful staff and great service. They helped with my first dealership purchase with no issue! More

by notarussianspyhonest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Sierra Toyota responded

Thank you for your great feedback! We’re glad to hear that our staff made your first dealership purchase smooth and easy. If you need any more assistance in the future, we’re here to help!

August 01, 2024

The one thing I liked about your dealership was the number of pretty low mileage Tacoma vehicles that I was looking for and the price range that was offered. I did not feel pressured when my spouse an More

by ju1french
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ry'n Nabeeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Sierra Toyota responded

Thank you for your kind words! We're thrilled to hear that you appreciated our selection of low mileage Tacoma vehicles and found our pricing to your liking. It's great to know that you and your spouse felt comfortable and not pressured while browsing our lot. We strive to create a relaxed and welcoming environment for all our customers. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again!

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