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Sierra Toyota

Sierra Vista, AZ

4.8
5,117 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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2596 East Fry Blvd

Sierra Vista, AZ

85635

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Showing 5,117 reviews

May 11, 2023

Friendly, personable and professional dealership with low pressure sales Highly recommend and will send everyone to Sierra Toyota More

by jesspijak@yahoo.com
Recommend Dealer
Yes
May 11, 2023

Have always been treated by. Your crew with the upmost respect and good service thanks More

by EGNER42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Sierra Toyota has been non-responsive and dismissive since our purchase. We were told in November we would be getting a second key fob, not a word. We also were not told we would only be getting one key More

by amiller46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Sierra Toyota responded

Hello amiller46, due to the chip shortage many Toyota vehicles are being delivered with only one ignition remote. Sadly we're not notified which vehicles will only have one key. Toyota is working on gathering enough supplies to launch a program to give you that second key. As of this time we're expected this program to launch in the coming months however we don't have a specific date until the program has launched. If at any time you would like additional details or to check if the program has launched please feel free to contact myself or the service department. Thank you, Austin Fornof Service Manager austin@sierratoy.com

May 10, 2023

Good No This survey bot is much much worse than the service I received yesterday. More

by LORENJPORTER@GMAIL.COM
Recommend Dealer
Yes
May 10, 2023

Best dealership in Arizona! Ross, the sales manager, Daniel in parts, and Jared in service are simply outstanding! Highly recommend Sierra Toyota for your next car purchase! More

by rockies111
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ross Leffelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023

Great and fast service with helpful and friendly staff. However, the price went up from my last visit and I received the same service. More

by SIENNAITALY09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023

Very quick and efficient. Went in to test drive and came out with a new to me car. More

by Babafett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023

So far, all employees have been friendly, professional and capable. I have found no reason to distrust people or their service promises, yet. More

by Kenito500
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023

My purchase began with Lynn, then to Jeff, with finance handled by Julie. All of these folks were all professional, personable, and knowledgeable - it was a very good experience. I will certainly recommen More

by elmo_long
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023

Courteous and reliable service. We were able to get an apt the next day and service was completed quickly. Very nice environment as well while I waited. More

by carylde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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