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Sierra Toyota

Sierra Vista, AZ

4.8
5,117 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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2596 East Fry Blvd

Sierra Vista, AZ

85635

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Showing 5,117 reviews

June 10, 2023

Great service Melanie was very helpful. She took her time to explain things to me More

by jrichardson27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

Everyone was great to deal with. There was no pressure and answer Ed all my questions More

by SHERRILL25
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

As always Marvin made our purchase run smooth and a joy! I am impressed with the new Tundra upgrades! This will be my third Tundra from this dealership, and the return value is the best in the market! My fa More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Leffelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Very nice seller and Mr Gilbert is there all throughout the process. He worked well with us and not forceful if the customer does not want the warranty. He is very understanding. More

by chelseapelim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Leffelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Burns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Diaz
June 09, 2023

Service was great. Been using Sierra Toyota for many years and will continue to do so. More

by teyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Staci S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwardo Mendez
June 08, 2023

Was very pleased with our treatment and explanation of everything dealing with our new truck deal! More

by t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

I stepped in to the dealers and felt no pressure whatsoever. Steven was great and I would definitely do business with him again More

by goodej49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven. 5 stars
June 08, 2023

I was very happy with the service I received from Sierra Toyota. They found me a pre-owned truck that met my needs and were willing to work with me on the phone and through email & text to complete the tran More

by Karen Earp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ry'n Nabeeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

The work is good but I was very dismayed to be quoted one price for a job and then charged $300 more once I arrived at the cashier. Won’t return unless absolutely necessary. More

by mollyrachet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Pangus
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Sierra Toyota responded

Hello Mollyrachet, All repairs are supposed to be quoted before authorization can be given to the technician can perform the work. I would like to look into this and get this corrected. Can you reach out to me so I can figure out exactly what occurred and see what I can do to correct? Thank you, Austin Fornof Service Manager austin@sierratoy.com

June 03, 2023

I am a return customer to Sierra Toyota. I am always happy with the service More

by Az1676
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gilbert Diaz
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