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Sierra Toyota
Sierra Vista, AZ
5,116 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,116 reviews
July 14, 2023
Sierra Toyota always provides outstanding Customer Service both for car mainteance and car sales. Their Outsatnding reputation is well deserved. Our Product Specialist Gilber Diaz was fantastic. Service both for car mainteance and car sales. Their Outsatnding reputation is well deserved. Our Product Specialist Gilber Diaz was fantastic. From the 1st contact until the completion of the sale, he answered all of our questions and made the entire process extremely easy. Covered everything needed to know and was honest and professional throuhout out entire process. To sum it up, he took great care of us. Kudos! Would also like to mention Julie Ramirez of the Finance Department who was very considerate in taking the needed time to clearly explain the minute details of the pricing. More
by Satisfied Customer
Verified Customer
July 14, 2023
The Sierra Toyota Dealership, is the one we’ve dealt with for the past 36 years. The people and service, have been top notch. We trust them to do what is needed on our vehicles. The personnel, who work there for the past 36 years. The people and service, have been top notch. We trust them to do what is needed on our vehicles. The personnel, who work there, are professional, knowledgeable and courteous. Keep up that excellent reputation! More
by adshtogren
July 14, 2023
Eric Morales was wonderfully supportive from the time I ordered my new Prius through the time I purchased it and did all the paperwork. He is a top notch salesman for a top notch dealership. ordered my new Prius through the time I purchased it and did all the paperwork. He is a top notch salesman for a top notch dealership. More
by ejpike
Employees Worked With
Other Employees :
Eric Morales
July 13, 2023
The whole team was great from start to finish. The ordering process was easy and I got exactly what I wanted. The ordering process was easy and I got exactly what I wanted. More
by jaqueline.e.moran
July 13, 2023
This one of the very few dealers O have ever found that I c0an fully trust to be noth honest AND to also do a very good job. I would recommend them without question. c0an fully trust to be noth honest AND to also do a very good job. I would recommend them without question. More
by bobi19701
Employees Worked With
Jared
July 11, 2023
Ry'n was recommended by a friend. My friend was right, he took great care of us. My friend was right, he took great care of us. More
by taylor1c
Employees Worked With
July 11, 2023
Service is always fair and competitive priced. One time with appointments and have the vehicle out quickly. One time with appointments and have the vehicle out quickly. More
by JENJIM.SPIRITROCK
July 10, 2023
Service managers are very nice and service was completed quickly. Waiting area is clean and neat. quickly. Waiting area is clean and neat. More
by LAWRENCEHU2000
Employees Worked With
July 10, 2023
They took great care of us. Got us in quickly. Always very professional. Also kept us updated. Got us in quickly. Always very professional. Also kept us updated. More
by vdavis626789
Employees Worked With
Other Employees :
don't remember names. everyone has always been helpful, Edwardo Mendez
July 09, 2023
First guy told me I can't put 10-ply tires on my new 4runner. That's a lie. I told them to take my spare off. They rotated the spare!!!! I was angry. Took a long time to find my warranty paperwork. They 4runner. That's a lie. I told them to take my spare off. They rotated the spare!!!! I was angry. Took a long time to find my warranty paperwork. They wanted to chard me for a new tire. Last... I was there 2 hours and 20 minutes. NO APOLOGIES More
by zeunerlaura
