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Sierra Toyota

Sierra Vista, AZ

4.8
5,116 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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2596 East Fry Blvd

Sierra Vista, AZ

85635

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Showing 5,116 reviews

July 17, 2023

Sierra Toyota is very good with getting customers in on time, and they don't keep customers waiting. More

by saloniac52
Recommend Dealer
Yes
Employees Worked With
Melanie
July 17, 2023

All in all a good experience. I would like to have received a coupon for a car wash after servicing my vehicle. More

by patsywag
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

Mayra Lopez was wonderful she helped me with my NEW vehicle, she always was giving all the updates of the transit. Very great experience More

by Chapiss8724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

I found the dealership honest and transparent. I would certainly recommend to my friends and relatives. More

by asu5678
Recommend Dealer
Yes
Employees Worked With
Marvin Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

Very disappointed. I wrote a good review 2 years ago. This time they told us we needed to replace the cabin filter. If they had looked, they would have seen it was new. More

by Donaldsonranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Tucker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Sierra Toyota responded

Hello Donaldsonranch, My name is Austin and I'm the service manager at Sierra Toyota. I'm sorry for your recent experience at our service department. Please email me at your convenience as I would like to discuss this further. Thank you, Austin Fornof Service Manager austin@sierratoy.com

July 15, 2023

Gilbert Diaz did an excellent job in helping me get my 2019 Prius. Good job, Gilbert! More

by Brian Cox
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gilbert Diaz
July 15, 2023

I got a same day service appointment and they got it in on time and out early. The price was lower than quoted too! Too good to be true? Nope. True story. Same day, early delivery, below cost. Way to More

by misoldier83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

misoldier83 responded

Your Service Department crushed it on my service appointment. I forgot that the communications with your team was great! Every employee seemed happy. You must have a good work environment which makes a good team click.

July 15, 2023

I have only one complaint, the last two times I have had the truck worked on, there have been greasy finger prints. The first time they were on the headliner, and the second, they were on the hood and door. More

by dwarn2553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

This is by far the best experience I’ve had with a dealership. I’ve been looking for a Tacoma for quite a while. They had the exactly what I wanted with no added market fees. Ryn and Mayra were extrem More

by bl_smith8624
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ry'n Nabeeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Checked out my car for upcoming short trip/ vacation. Any issues were explained clearly and I was told I did not have to worry about anything now. I also was taken care of promptly and efficiently. Peopl More

by SPIRALHEALER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Pangus and also spoke with Austin, the service manager.
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