Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sierra Toyota
Sierra Vista, AZ
5,116 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,116 reviews
July 29, 2023
This dealer was friendly, attentive and efficient. It was a very pleasurable purchase experience. We would be delighted to recommend Sierra Toyota to anyone looking to purchase a new vehicle! It was a very pleasurable purchase experience. We would be delighted to recommend Sierra Toyota to anyone looking to purchase a new vehicle! More
by Steve & Patti
July 28, 2023
Our service advisor seemed too busy and annoyed to answer our questions. I wanted to talk to the service advisor prior to the appointment to verify what I wanted and no one answers the phone in the service d our questions. I wanted to talk to the service advisor prior to the appointment to verify what I wanted and no one answers the phone in the service department. Horrible service. More
by Kanye East
Verified CustomerEmployees Worked With
July 28, 2023
Jeff was wonderful and made sure I came home with a car! Went above and beyond ! Went above and beyond ! More
by knadlek
July 27, 2023
I love Sierra Toyota. They always take care of me. We got off on the wrong foot this time, but we both kept at it and in the end the problem was resolved due to their prof They always take care of me. We got off on the wrong foot this time, but we both kept at it and in the end the problem was resolved due to their professionalism and good customer service. Wouldn't go anywhere else. More
by Soldier_Girl
July 27, 2023
Excellent service. The used vehicles are of good quality and it is easy to find the correct vehicle. The used vehicles are of good quality and it is easy to find the correct vehicle. More
by bmoore345
July 26, 2023
Absolutely no hassle, staff is very courteous, knowledgeable and professional. We ordered/built our vehicle and the out the door price was exactly as they said it would be. We were extremely impre knowledgeable and professional. We ordered/built our vehicle and the out the door price was exactly as they said it would be. We were extremely impressed. More
by ray.quiroz158
July 26, 2023
I had to wait longer than expected. More communication between the representatives and customers is needed. Offering cold water would be good. More communication between the representatives and customers is needed. Offering cold water would be good. More
by Dobbers
Employees Worked With
July 25, 2023
I drove to the dealership when I got a severe warning in the dashboard. I drove it about 2 miles to the dealership. It was ready the next day. The repair cost was less than the initial estimate. the dashboard. I drove it about 2 miles to the dealership. It was ready the next day. The repair cost was less than the initial estimate. More
by paulgrillo90
Employees Worked With
Not sure who it was
July 25, 2023
I only buy cars from these guys now. Outstanding service and a very professional crew! Outstanding service and a very professional crew! More
by CAMPFAMILY95
July 25, 2023
The pricing was transparent. The add on push was present, but not aggressive. It was better than my last purchasing experience. The add on push was present, but not aggressive. It was better than my last purchasing experience. More
by writingraquele
