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Sierra Toyota

Sierra Vista, AZ

4.8
5,114 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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2596 East Fry Blvd

Sierra Vista, AZ

85635

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Showing 5,114 reviews

February 19, 2024

The service was great. Thank you for the complimentary car wash service. We really appreciate it. More

by mjusa2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Kochenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
Apr 09, 2024 -

Sierra Toyota responded

Thank you! We're glad you enjoyed the service, including the complimentary car wash.

February 16, 2024

I felt comfortable dealing with them, and I appreciate the no bargaining reasonable price format. Everything was done in a quiet professional manner. Building was clean. More

by ldjjac_50
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Sierra Toyota responded

Feeling comfortable and appreciating the transparent pricing is key, and it's great to hear that everything was handled professionally. A clean environment can really enhance the overall experience too. Thank you for your business and we look forward to assisting you in the future!

February 16, 2024

The last I took the car into the shop was early and got out after returning the dealership. No problem was detected, and car was ready to roll. More

by Mitsutama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Sierra Toyota responded

That's great to hear that your recent visit to the shop went smoothly and efficiently! Having no problems detected and getting your car back quickly can make a big difference in your day. If you ever need anything else or have any questions in the future, feel free to reach out. We're here to help keep your car running smoothly!

February 16, 2024

Carlos Herrera took his time explaining everything serviced and related that the Toyota Tacoma was in perfect condition. The service department at Sierra Toyota is number one in our opinion. More

by battlefish
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Sierra Toyota responded

So glad Carlos Herrera took the time to explain everything and ensure your Toyota Tacoma was in perfect shape! Thanks for sharing your experience!

February 16, 2024

Jared was extremely knowledgeable. I was in and out quickly. I feel that I received top notch service at this dealership, and I will definitely return. More

by sassypantscalhoun
Recommend Dealer
Yes
Employees Worked With
Jared
Apr 11, 2024 -

Sierra Toyota responded

Glad to hear Jared provided top-notch service and got you in and out quickly! Sounds like you had a great experience at the dealership. Thanks for sharing, and we look forward to welcoming you back!

February 15, 2024

At Sierra Toyota the Service Department puts customer service where it belongs, the customer is first. More

by jimmy.lehman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Sierra Toyota responded

Putting the customer first is at the core of our values here at Sierra Toyota, especially in our Service Department. We're glad to hear that you've had a positive experience and felt prioritized during your visits.

February 14, 2024

Easy to deal with and didn't try to sell me anything I didn't need. Eric and Lynn were easy to deal with. More

by NONNIE2308
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Sierra Toyota responded

It's great to hear you had such a smooth experience with Eric and Lynn! Thanks for sharing your positive feedback!

February 14, 2024

Another first class experience at Toyota. Very thorough service. From the time I entered the service department I was treated like I was the only customer they had that day. More

by DSETTE515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Sierra Toyota responded

Being treated with thorough service and personalized attention can make all the difference, and it's great that you felt like a priority from the moment you entered the service department. Thank you for your business and will make sure to pass on the kind words.

February 13, 2024

I love the Rav 4. I didn’t want to buy a car that I would have to worry about. I had a Rav 4 in 2002 and loved it, so I know it will be a good one. The staff was great More

by nonablum
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ruth Whitehouse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Sierra Toyota responded

That's great! The Toyota Rav4 has a solid reputation for reliability, and it sounds like you had a positive experience with both the vehicle and the dealership staff. Enjoy your new Rav4 adventures!

February 12, 2024

Mark was able to work my appointment in to fit my schedule, kept me informed and went over the service performed on my RAV. Appreciated the techs finding and repairing the nail hole in a tire. More

by symbol2
Recommend Dealer
Yes
Employees Worked With
Mark Rutherford
Apr 11, 2024 -

Sierra Toyota responded

It's always reassuring when service advisors take the time to explain the work done on your vehicle. Finding and repairing the nail hole in your tire shows the thoroughness of the technicians as well. We're glad you had a positive experience with us, and if there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. Safe travels in your RAV!

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