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Sierra Toyota

Sierra Vista, AZ

4.8
5,114 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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2596 East Fry Blvd

Sierra Vista, AZ

85635

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Showing 5,114 reviews

February 24, 2024

Awesome experience. Carlos took the time to explain some things I didn't understand. Overall experience was great More

by CHVRN78.SB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Sierra Toyota responded

Thank you for sharing your awesome experience! We're thrilled to hear that Carlos took the time to explain things and that your overall experience was great.

February 23, 2024

I have worked in the car business for over 30 years. Now that I am retired, I was hesitant to go into a new car store again. What a surprise I got, Sierra Toyota was/is the best car store I have ever en More

by CHEVYPANEL35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Vanatta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Sierra Toyota responded

It's wonderful to hear that our team provided you with such an exceptional car buying experience, especially given your extensive background in the industry! We're thrilled that we could exceed your expectations and make your visit with us a positive one. Thank you for choosing us and for your kind words. Enjoy your new ride!

February 23, 2024

Welcoming staff & right to the point with the service. Mark is amazing! I feel like home when I visit my dealership. And the coffee is superb!! More

by go4772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Valencia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Sierra Toyota responded

Thank you! We're glad you feel at home with us and enjoy our service and coffee.

February 23, 2024

Best customer service, professionalism and pricing around! They treat you like family and are always available for you! More

by Brandon
Recommend Dealer
Yes
Employees Worked With
Ross Leffelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Sierra Toyota responded

Thank you for your feedback! We're delighted to hear that you've had the best customer service, professionalism, and pricing experience with us.

February 22, 2024

The Service Reps are always friendly and helpful! They always communicate what will take place during the service. More

by RUDIE19641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Sierra Toyota responded

Thank you! We're glad our service reps are friendly and keep you informed.

February 22, 2024

Found a car I liked and everyone was so sweet and informative. Had one problem after I bought the car and it will be fixed at no charge...5 stars for all!!! More

by JGRACEK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Vanatta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Sierra Toyota responded

Thank you! We're glad you had a positive experience with us. Your satisfaction is important to us, and we appreciate your 5-star rating!

February 20, 2024

This is our second purchase from Sierra Toyota and we have been very pleased with the selection of vehicles and staff. Sierra Toyota is our first and last stop when looking for vehicles in Sierra Viata. More

by gcolvin91
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Sierra Toyota responded

We're glad to hear that Sierra Toyota has been your go-to dealership for vehicle purchases in Sierra Vista! We're delighted that you've been pleased with our selection of vehicles and the service provided by our staff. Thank you for allowing us to assist you with your new to you truck! Happy driving!

February 20, 2024

Thank you for the great service at Toyota service dept. Carlos was awesome as he got my oil change in and out even when I was delayed in getting there to pick up my vehicle due to my appointment. And a com More

by LJLENGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Sierra Toyota responded

Thank you! We're glad Carlos provided great service and made your visit smooth. Your satisfaction is our priority, and we're grateful for your feedback.

February 20, 2024

Service couldn't have been better. We had to be towed after hours. By 8 AM I had a call with a diagnosis. More

by Bruce.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Sierra Toyota responded

Thank you for your feedback! We're pleased to hear that our service met your expectations and that you received a prompt diagnosis.

February 19, 2024

I've had a positive experience each time I had my car serviced. Employees are very curteous, informative, and attentive. The wait time is minimal, and I felt comfortable waiting inside the lounge area. I More

by nat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Sierra Toyota responded

We strive to provide courteous, informative, and attentive service to all our customers, and we're glad to hear that you found the wait time minimal and felt comfortable in our lounge area. Thank you for recommending us to family and friends!

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