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Sierra Toyota

Sierra Vista, AZ

4.8
5,114 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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2596 East Fry Blvd

Sierra Vista, AZ

85635

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Showing 5,114 reviews

February 28, 2024

Sierra Toyota is wonderful. Their friendliness, knowledge, capability and care and concern about the vehicle and customer is outstanding. I trust them with both of my Toyotas More

by udings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, but I don't know the names of everyone
Apr 09, 2024 -

Sierra Toyota responded

Thank you for your kind words! We're thrilled to hear that you've had a wonderful experience with Sierra Toyota. Your trust and satisfaction mean a lot to us, and we're grateful for the opportunity to serve you and your vehicles. If you ever need anything else, just let us know. We're here to help!

February 28, 2024

We didn't have an appointment but we walked in and were treated and helped quickly. Mark got us in the system and let us know that it might not be till Friday that they could get you it. We left it there a More

by isaac_swoboda
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 09, 2024 -

Sierra Toyota responded

Thank you for sharing your experience! We're glad to hear that Mark provided quick assistance and kept you informed about the timeline. We strive to accommodate our customers as best as we can.

February 27, 2024

Straight forward pricing and dealing. Decent allowance on my trade in. Really appreciated not having the ‘closer’ salesman pressure experience I’ve had at other dealers. More

by KimberlyCline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Vanatta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Sierra Toyota responded

Thank you for your feedback! We're glad to hear that you appreciated our straightforward pricing, fair trade-in allowance, and the absence of high-pressure sales tactics. Providing a comfortable and transparent experience for our customers is important to us.

February 26, 2024

always get great service . Staff is very friendly and helpful. Service is done quickly and efficiently. More

by RNDSRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Sierra Toyota responded

Thanks! We're happy to help and make your experience great. Let us know if you need anything else.

February 26, 2024

Classy , professional sales And repair , overpriced but has little Toyota competition. Like the kindness and returning of messages More

by Mountainhrse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Magana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Sierra Toyota responded

Thanks for sharing your feedback! We're glad to hear that you find our sales and repair services classy and professional, and that you appreciate our responsiveness.

February 26, 2024

Always making it happen for me when I need 1 of my vehicles done. Highly recommend More

by RynNabeeh
Recommend Dealer
Yes
Employees Worked With
Jared
Apr 09, 2024 -

Sierra Toyota responded

Thank you for your kind words and recommendation! We're delighted to hear that we've been able to assist you with your vehicles whenever you've needed it.

February 25, 2024

All associates at Sierra Toyota are so welcoming and personable. I feel very well take care of. More

by TBARNES1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Sierra Toyota responded

Thank you! We're glad you feel welcomed and taken care of at Sierra Toyota. We are always happy to help.

February 25, 2024

Prompt communication, very knowledgeable about her products. Was patient with when getting quotes on multiple vehicles More

by lkwdjm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Leffelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
Apr 11, 2024 -

Sierra Toyota responded

We're glad to hear that you had a positive experience with prompt communication and knowledgeable assistance! It's great that the team was patient and helpful as you explored quotes on multiple vehicles. Congratulations on your vehicle and happy driving!

February 25, 2024

Very positive experience. Eric Morales was great. He communicated well and there was no upselling or xx. I appreciate the fact that I could custom order my vehicle. I would r More

by lrandolph2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Sierra Toyota responded

Thank you for your feedback! We're glad you had a positive experience with Eric Morales and that you appreciated the ability to custom order your vehicle. We'll be sure to pass along your kind words to Eric.

February 24, 2024

I have used this dealership since I've owned my vehicle. I'm very satisfied with their service. More

by cassell1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Sierra Toyota responded

Thank you for your loyalty! We're delighted to hear that you've been satisfied with our service throughout the time you've owned your vehicle.

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