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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,024 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,024 reviews

June 16, 2019

Great help Great salesperson help in every way for me purchasing my Subaru . Thanks! She is professional at doing her job and duties in her position once again t More

by New carguy 74
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Starnie Li, Alan Yang
Jul 09, 2019 -

Sierra Subaru of Monrovia responded

Hi New carguy 74, Thank you for your feedback! We are happy to hear of your recent experience with our team at Sierra Subaru of Monrovia. Please feel free to reach out anytime if we can be of any further assistance. Wishing you many happy miles in your new Subaru, Sierra Subaru of Monrovia.

March 29, 2019

Their sales people just ignore you for 3 days So after talking to Max for for a few days, I asked him what was needed to finalize my lease. 3 days pass and no reply via email. Seriously? What kind More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max Hernandez
Apr 26, 2019 -

Sierra Subaru of Monrovia responded

We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (626) 739-2222. We look forward to hearing from you.

March 11, 2019

Jordan is awesome!!! I just purchased a brand new Subaru. Jordan made the experience top notch. He was so friendly, patient, professional and pleasant to deal with. He exc More

by Katia
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Sierra Subaru of Monrovia responded

Hi Katia, Hi Katia, we are very happy to have provided you with such a positive experience! We will make sure to pass your comments along to Jordan and wish you many miles of smiles in your new Subaru. Have a great day!

March 02, 2019

Best customer service ever He is the best salesperson transparent, nice, and super helpful best customer service experience I’ve had working with any dealership I would highly More

by Dannyboy225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Molina, Jerrold Whitmore
Mar 06, 2019 -

Sierra Subaru of Monrovia responded

Hi Dannyboy225, Thank you for your positive review about your recent experience with us! We're glad to hear that our team was able to exceed your expectations and really help you out. We truly appreciate your recommendation and wish you many happy miles in your new Subaru. Have a wonderful day!

Mar 06, 2019 -

Sierra Subaru of Monrovia responded

Hi Dannyboy225, Thank you for your positive review about your recent experience with us! We're glad to hear that our team was able to exceed your expectations and really help you out. We truly appreciate your recommendation and wish you many happy miles in your new Subaru. Have a wonderful day!

October 18, 2018

It was a great experience Sorry for the late response but I just want to say that Leo that was our sale rep was amazing to us n was very helpful on getting the car we wanted an More

by Phupanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Molina
Nov 09, 2018 -

Sierra Subaru of Monrovia responded

Hi Phupanda, Thank you for your positive comments about Sierra Subaru of Monrovia! We are happy to hear that Leo was able to make your experience with us a pleasant one. We will make sure to pass your comments along to our sales team. If there is anything else we can help you with please don't hesitate to reach out to us anytime. Congratulations on your new vehicle!

September 17, 2018

Loved our experience!! For starters, we LOVED our experience at Sierra Subaru, from our sales representative, Kenneth Chan, to the finance dept (Mike Mardiroussian) and the More

by Brian Guthrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candis Dellaripa, Kenneth Chan, Mike Mardiroussian
Oct 12, 2018 -

Sierra Subaru of Monrovia responded

Hi Brian, Thank you for choosing Sierra Subaru of Monrovia and welcome to the Sierra Family! We're excited to hear about your recent experience at our dealership are glad that our team was able to provide you with such a positive visit. As a family owned dealership for over 40 years, we always strive for 100% customer satisfaction, so we're happy to hear that Kenneth was able to make your experience with Sierra Subaru a pleasant one. Your recommendation truly means a lot to us, and we look forward to servicing you in the future, take care!

September 09, 2018

Best no hassle car purchase I ever had!! The sales team at Sierra Subaru is awesome. Initially cautious about purchasing a car, they quickly eased my apprehension and had answered all my ques More

by Kathryn 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truong, Kenneth Chan
Oct 12, 2018 -

Sierra Subaru of Monrovia responded

Hi Kathryn, Thank you for the great review and congratulations on your new Subaru! We truly appreciate your positive rating and will make sure to pass your comments along to our sales team Please don't hesitate to reach out to us anytime if we can be of any further assistance, welcome to the Sierra Family!

August 27, 2018

As easy as going through a broker! Kenneth Chan was very professional, courteous and efficient. I purchased my second to the last car through a broker, and after my last car, through a More

by Kent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truong, Kenneth Chan
Oct 12, 2018 -

Sierra Subaru of Monrovia responded

Hi Kent, Thank you for choosing Sierra Subaru of Monrovia and welcome to the Sierra Family! As a family owned dealership for over 40 years, we always strive for 100% customer satisfaction and are glad to hear that Kenneth and David were able to provide you with such a positive experience. We wish you many happy miles in your new Subaru and look forward to servicing you in the future. Have a wonderful day!

August 26, 2018

Easy purchase! Leo and all involved made this experience easy and painless, thanks! I would definitely come back, or refer others to this dealership, any time for su More

by Rtuy19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Molina
Oct 12, 2018 -

Sierra Subaru of Monrovia responded

Hi Rtuy19, Thank you for your feedback, we're happy to hear you had such a positive experience with our team! Your recommendation truly means a lot to us. If we can be of any further assistance, please don't hesitate to reach out to us anytime. Have a great day!

August 25, 2018

Subaru Family When we first heard about the new Ascent, we went to see it and fell in love with it instantly. We placed our order and got to choose what we wanted o More

by virgiey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emely, John Ruiz, Kenneth Chan, Safia Aniss
Oct 12, 2018 -

Sierra Subaru of Monrovia responded

Hi Virgiey, Thank you for choosing Sierra Subaru of Monrovia and congratulations on your brand-new Ascent! We truly appreciate you taking the time to leave your review and are glad to hear we were able to provide you with such a positive experience. We wish you and your family many happy miles in your new Subaru and hope you have a wonderful day!

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