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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,025 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,025 reviews

January 08, 2022

The employees at Sierra are so very professional and helpful. They listen closely and solve all my issues and concerns. They even paid for me to have a Lyft home so I didn't have to wait. I will continu More

by daleaslaughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Martinez
Jan 12, 2022 -

Sierra Subaru of Monrovia responded

Thank you so much for your positive review! We are pleased that our team could be of assistance to you and get each of your concerns thoroughly resolved. It is always our goal to ensure that our guests' experiences are as seamless as possible, and we will certainly provide you with nothing less than the same 5-star service in your visits to come!

January 05, 2022

friendly courteous staff especially James Aguirre who was very attentive to details and personable staff went out of way to be respectful and engaging More

by fhernandez63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonardo Cuevas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : james aguirre
Jan 12, 2022 -

Sierra Subaru of Monrovia responded

Thank you for leaving James this 5-star review! We are happy to hear that he took great care of you throughout your visit! We greatly appreciate the opportunity to work with you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

January 05, 2022

Victor checked me in efficiently and competently with courtesy. He said the service would take an hour and a half. It did. I’m an old man. He was respectful. There is a nice waiting area. I brought a More

by lawrencesteimle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Martinez
Jan 12, 2022 -

Sierra Subaru of Monrovia responded

Lawrence, Thank you for taking the time to share this feedback! We are pleased that Victor could get you and your automotive needs efficiently taken care of. We thank you for your patience throughout the process. Please feel free to give us a call if there is anything more that our team may help you with! We hope to see you again the next time you are in need of automotive service!

January 04, 2022

I had a great experience with Jeff Stevens. From tracking down and reserving the WRX STI, communicating any updates, to the purchasing of the vehicle, he was a pleasure to work with. Highly recomme More

by Eric D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Sierra Subaru of Monrovia responded

Eric, Congratulations on your new Subaru WRX STI! We are thrilled that Jeff could make things happen for you and make your buying experience an overall success! We thank you for taking the time to leave him this kind review and recommendation, and we can't wait for you to enjoy your new ride!

December 02, 2021

I had a great experience with George Lin. He is very professional, kept his word, and prepared all of the paperwork for a smooth transaction. This is the reason why I purchased my second car with Sierr More

by Chad N.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lin
Dec 02, 2021 -

Sierra Subaru of Monrovia responded

Thank you for trusting Sierra Subaru with your loyal business, Chad! We're so glad George made your most recent experience a smooth one and we hope you enjoy your new vehicle. Take care and thanks again!

November 12, 2021

Many thanks to Deitrich and Ellen! Excellent care as always! Extraordinary service! Love my Outback More

by drnjose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deitrich , David Truong, Ellen Leung
Nov 15, 2021 -

Sierra Subaru of Monrovia responded

Thank you for the kind review! We're so glad you enjoyed working with Deitrich & Ellen and are thrilled to hear you're loving your new Outback. Take care and we'll see you next time here at Sierra Subaru!

November 11, 2021

We had a good experience with the lease of our car. We are enjoying it very much so far! More

by tamson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Molina, David Truong, George Lin
Nov 11, 2021 -

Sierra Subaru of Monrovia responded

Thank you for rating the Sierra Subaru team five stars, Tamson! We look forward to seeing you for your car's first oil change!

November 07, 2021

Every time I have had service done, estimated time was accurate and pleasant. Missed access to drinks but understandable. Recently went in to appraise my leased vehicle afterwards everything went f More

by RebeccaLieras65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Molina
Nov 09, 2021 -

Sierra Subaru of Monrovia responded

Thank you so much for the wonderful review! We're honored to have you as a Sierra Subaru customer and hope you enjoy your new Outback. Take care and we'll see you next time!

Nov 11, 2021 -

RebeccaLieras65 responded

Definitely 😊

November 05, 2021

George Lin manage to work out a deal after a few issues arose. Could not be more happy with my new WRX. Will be a returning customer! More

by p.rhodes87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Lin
Nov 08, 2021 -

Sierra Subaru of Monrovia responded

Thank you for the wonderful review! We're so glad George worked hard to resolve any issues and we're thrilled to hear you're loving your new WRX. Thanks for trusting Sierra Subaru with your business. We look forward to working with you again in the future!

November 02, 2021

Jordan made every step of this purchase easy and fun. He found me a "fully loaded" Forester Sport and was genuinely excited for me. He was so responsive to calls and emails too. Both Jordan and Samantha exh More

by sdifiori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Sierra Subaru of Monrovia responded

We can't thank you enough for this amazing review! Jordan and Samantha enjoyed working with you, and showing you around your new Subaru Forester Sport!

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