Sierra Subaru of Monrovia
Monrovia, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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This review is for the Finance Department of Sierra Subaru and David Truong. We traded in our Outback and purchased our Ascent on 9/20/2020 at Sierra Subaru. As we speak, it’s been 1 year and 6 months Subaru and David Truong. We traded in our Outback and purchased our Ascent on 9/20/2020 at Sierra Subaru. As we speak, it’s been 1 year and 6 months of this back and forth on who will process our refund for the Gap Insurance . Our salesperson Michael Conquilla was really great, extremely helpful and was kind enough to help us in getting this done at the beginning even if he’s not the person or department responsible for it. To be honest, we are sick and tired of calling, leaving messages, texting with no replies at times for follow ups on when that check will be sent. Why can’t Sierra Subaru just deal with the 3rd party company and cover the amount, send the check to us and call it a day. Instead, you’d rather have a returning customer get very frustrated and angry! We were really very patient with this for a year and 6 months and we are just really fed up! More
Jordan Bejjani provided me with great customer service. I did not have an appointment with Jordan however he was willing to take some time to provided me with excellent customer service. He is very knowl I did not have an appointment with Jordan however he was willing to take some time to provided me with excellent customer service. He is very knowledgeable when it comes to Subaru vehicles and what I like the most was he gave me a great price up front without having to bargain with him. Definitely seek out Jordan when going to Sierra Subaru, he will take care of you! Thanks again Jordan! More
I am appreciative that this dealership didn’t hustle me like other dealerships had done in the past. like other dealerships had done in the past. More
Thank you Jaime for taking care of my vehicle! Always great chatting with you during my service visit. You always make me feel welcomed! Always great chatting with you during my service visit. You always make me feel welcomed! More
My wife and I went to get my 2017 Outback serviced, and walked out with the new 2022 Outback! The process was painless, and Jordan Bejjani was extremely helpful with us along with Tanya the finance manager walked out with the new 2022 Outback! The process was painless, and Jordan Bejjani was extremely helpful with us along with Tanya the finance manager who was funny and so kind! We love the car, and I can not recommend Sierra Subaru in Monrovia enough! More
I’ve been a Subaru customer for 7 years with 3 different vehicle and dealer experiences. This experience was unmatched and I will be returning here for my next Subaru! Michael Conquilla was the best! Very t vehicle and dealer experiences. This experience was unmatched and I will be returning here for my next Subaru! Michael Conquilla was the best! Very transparent and down to earth. If you don’t want to be treated above and beyond this is the dealer and person to deal with. More
Great dealership experience! I worked with Jordan and Orlando to make a deal happen. They were professional and personable. There will still be negotiations on final price but th I worked with Jordan and Orlando to make a deal happen. They were professional and personable. There will still be negotiations on final price but this is the only dealership that didn't markup MSRP and negotiated the price of dealer add-ons. A smooth car purchase without the slimy after feeling that is common with a lot of car dealerships. More
Leonardo Cuevas and the manager of Sierra Subaru were excellent. They were very helpful and went above and beyond to get us into our new family car! We are excited to be part of the Subaru family! Thank excellent. They were very helpful and went above and beyond to get us into our new family car! We are excited to be part of the Subaru family! Thank you so much! More
Sierra Subaru of Monrovia is a fantastic dealership. And we were lucky enough to have Michael Conquilla to assist us every step of the way in our purchase through the Costco Auto Program. We couldn't be And we were lucky enough to have Michael Conquilla to assist us every step of the way in our purchase through the Costco Auto Program. We couldn't be happier with our purchase and felt as though we made a friend in Michael all at the same time. We can't wait to go back for our Love Encore visit to get even more out of our new Subaru. Seriously much thanks to Michael for his extraordinary helpfulness in making this a very smooth process. More