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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,025 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,025 reviews

July 01, 2022

Catherine was great from the moment I stepped into the Service Dept! She was wonderful, friendly, professional, on top of my visit, and had a friendly smile! I observed that the employees were all friend More

by SubLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2022 -

Sierra Subaru of Monrovia responded

Thank you for leaving Catherine this excellent review! We are happy to hear that she took great care of you and provided you with the quality service that you so much deserve. It is our pleasure to serve you. Please be sure to give us a call if you ever have any further questions or concerns!

June 30, 2022

I was due for a 24 month free service but missed the date due to Covid. My service advisor Rafael Ibarra covered me anyway, and there was no charge. My car was ready on time. I plan to have all future work d More

by tlieser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Sierra Subaru of Monrovia responded

Thank you for taking the time to leave us this 5-star review! We are so glad that Rafael could get you in and get your automotive needs taken care of. It is our pleasure to assist you in any way possible, and we will certainly provide you with nothing less than the same quality and efficient service in your visits to come! Thank you!

June 28, 2022

Catherine was extremely helpful in assisting me with my first oil change experience at Subaru More

by Meemeel25
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Sierra Subaru of Monrovia responded

Thank you for leaving Catherine this positive review! We are pleased to hear that she took great care of you and your automotive needs throughout your visit. It is our pleasure to serve you. Please be sure to give us a call if you ever have any further questions or concerns!

June 24, 2022

Customer service was excellent! Jordan provided all necessary information and made the process of purchasing a car easy. More

by Jnalva001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Sierra Subaru of Monrovia responded

Thank you for your 5-star rating! We greatly appreciate the opportunity to work with you, and we are so glad that Jordan provided you with a smooth, top-notch experience! It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

June 24, 2022

My last service visit was quick and with minimum hassle. Jaime did a good job of keeping me apprised of the progress and the work was done earlier than the estimated time for completion. More

by stan6cv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Sierra Subaru of Monrovia responded

Thank you so much for your positive review! We are so glad that Jaime could get your automotive needs efficiently taken care of during your recent visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

June 24, 2022

This dealership had very excellent service, they treated me well without pressure to buy and the sales person Joshua Villena was kind and respectful, he always made us feel welcomed More

by Francis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Villena
Jun 26, 2022 -

Sierra Subaru of Monrovia responded

Francis, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and we are pleased that Josh could make your overall experience so smooth and hassle-free! It is a pleasure to hear of your satisfaction. Please drive safely, and be sure to give us a call if you ever have any further questions or concerns!

June 23, 2022

Jennifer offers the best customer service time and time again. Thoroughly explains the process and will always follow up to ensure I was taken care of. More

by mjr84355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Sauer
Jun 24, 2022 -

Sierra Subaru of Monrovia responded

Thank you for sharing the positive experience you had with Jennifer! Offering thorough and efficient service is so important to us, and we are pleased that she provided you with nothing less. We hope to see you again the next time your vehicle is ready for service! Take care!

June 23, 2022

Great service from very attentive staff. We enjoyed the time they took to show us multiple cars to help make our decision More

by aixta625
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonardo Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Jun 24, 2022 -

Sierra Subaru of Monrovia responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

June 22, 2022

Rafael Ibarra, my service representative was very helpful and extremely knowledgeable. While the wait was longer than I had hoped, he did a good job of keeping me informed of the technician's progress. More

by dianemorrison2253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Sierra Subaru of Monrovia responded

Diane, Thank you for leaving Rafael this positive review! We are happy to hear that he took great care of you, and that he was so helpful and informative throughout your visit. We appreciate your patience throughout the process. Please drive safely, and be sure to give us a call if you ever have any future questions or concerns!

June 21, 2022

Jaime Vega allways treat us like family, exelent customer service, very profesional . Thank you "J" More

by Rafael Forgione
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Sierra Subaru of Monrovia responded

Rafael, Thank you for sharing this 5-star review! We are happy to hear that Jaime always provides you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Jaime and the team may serve you again!

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