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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,025 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,025 reviews

October 16, 2022

Sierra Subaru of Monrovia is always providing us with excellent service. And shout out to Mr Devon Seo for his outstanding customer service for assisting my wife with the car maintenance. More

by litoconste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Seo
Oct 17, 2022 -

Sierra Subaru of Monrovia responded

Hey, thanks so much for your 5-star review of Devon and Sierra Subaru! We're glad Devon has always provided your wife's vehicle with the utmost care to keep your family safe. It is our pleasure to keep your vehicles in their best condition, so please don't hesitate to call whenever Devon and the team can assist you again. See you next time!

October 13, 2022

Parts department was amazing and so was Catherine and Jaime in the service department and Chris and another woman who scheduled my service appt. Everyone is as kind and attentive to my needs! More

by Ms Apple J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Sierra Subaru of Monrovia responded

Thank you so much for your kind review, Ms Apple J! We're delighted to hear that everyone involved in your service visit provided a helping hand. We certainly hope you'll visit all of us again at Sierra Subaru of Monrovia but until then, drive safe and take care!

October 10, 2022

Excellent customer service from Catherine Camacho. Need to improve with the car wash. Service was regular oil change. More

by Wnromani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Sierra Subaru of Monrovia responded

Thanks for stopping by to share your positive feedback on Catherine! We're delighted to learn that Catherine took excellent care of you and made your visit with Sierra Subaru an overall success. We will certainly take your feedback into consideration but please feel free to give us a call if there is anything further we can help you with. We're here for you!

October 10, 2022

Jordan was great, from beginning to end. Dealership can use a few More comfortable chairs to sit in while waiting. The waiting is always the worst part. Figure out how to minimize that and More

by Vinniebagofdonuts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cha
Oct 12, 2022 -

Sierra Subaru of Monrovia responded

Hi, Vinnie! We sincerely appreciate your feedback and your 5-star review of Jordan. We're pleased your visit with us was an overall excellent experience, thanks to Jordan's expertise. Jordan is certainly an asset to the Sierra team. If you have any questions for us, please don't hesitate to call. We'd be happy to hear from you about how we can optimize our services to further assist you. Thanks again!

October 09, 2022

Excellent customer service, efficient, & trustworthy. I recently went to service my WRX and Devon Seo was the advisor that went above and beyond to make certain that my car is as good as new. I went to g More

by Chrisltu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Seo
Oct 10, 2022 -

Sierra Subaru of Monrovia responded

That's wonderful news! Thanks so much for letting us know how great your visit with Devon was. We're pleased everything worked out so well for your WRX, thanks to Devon's care and attention to detail. We hope to do it again some day when your vehicle needs any servicing, so please give us a call whenever we may be of assistance to you. See you next time!

October 08, 2022

Outstanding customer service by salesperson Michael Conquilla. Very helpful , knowledgeable , great follow thru and most important very honest and no game playing. Make sure to ask for Michael when you More

by irwineve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Conquilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Sierra Subaru of Monrovia responded

Thanks so much for your 5-star review of Michael! We are so pleased to know that Michael provided you with a stress-free, pleasant dealership visit. It is our pleasure to meet all of your needs and make sure you are getting all the information you need to make informed buying decisions. Let us know if there is anything further the team may do for you. We do hope to see you again!

Oct 11, 2022 -

Sierra Subaru of Monrovia responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 06, 2022

Parts department did not provide my Costco 15% discount for my rear view mirror, which was the most expensive part of my purchase. When I questioned him, he did not reply. Servide staff was very helpful. W More

by deaf Viet Veteran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan
Oct 10, 2022 -

Sierra Subaru of Monrovia responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 04, 2022

Always a good experience to deal with Sierra Subaru in Monrovia, where I purchased my new Forester in Jan. 2022. Latest service was 12K regular service (oil change, tire rotation, check & fill fluids, etc More

by Kowloon Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Sierra Subaru of Monrovia responded

Hi, Dave! We're delighted that Rafael made your Forester's service appointment so thorough and satisfying. We look forward to making your next appointment just as superb, so feel free to give us a call whenever we may assist you again. Thanks for stopping by!

October 04, 2022

In Jan. 2022, I picked up my new Forester at this dealership after ordering it in Nov. 2021. Delivery was on time, on budget & hassle free. Thanks to the spe More

by Kowloon Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Conquilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Sierra Subaru of Monrovia responded

Thanks so much, Dave! We sincerely appreciate hearing from you about your buying experience earlier this year with Michael. It sounds amazing! We look forward to doing business with you again, so feel free to give us a call whenever we may assist you. Until then, drive safe and take care!

October 03, 2022

Everyone was very helpful and knowledgeable, they answered all of our questions, worked with us and helped us with everything we needed. More

by Bruinsblueno2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Villena, Steven Bowerman, Orlando Ramirez
Oct 03, 2022 -

Sierra Subaru of Monrovia responded

That's great news! We're so glad to know the team took good care of you and made this a successful visit. Please let us know when we may assist you again. It would be our pleasure!

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