Sierra Subaru of Monrovia

Jordan and Alejandro and the whole team at Sierra Subaru of Monrovia made our buying experience a total pleasure. They listened to our needs and wants and were very accommodating and were not pushy in any w of Monrovia made our buying experience a total pleasure. They listened to our needs and wants and were very accommodating and were not pushy in any way. This was very refreshing. We had done our homework before we went to this dealership and they had a perfect vehicle matching our needs and gave us a very fair deal that was acceptable to us. Jordan was really helpful with the pre-sales process and has been a great contact to follow up with. Alejandro helped us work out fair deal for everything we wanted as the total purchase package. More

Leonardo Cuevas was great in helping me purchase a new Subaru Crosstrek. Leo was quick to reply to any questions over email, and was knowledgeable through the entire process. The experience at Sierra Suba Subaru Crosstrek. Leo was quick to reply to any questions over email, and was knowledgeable through the entire process. The experience at Sierra Subaru of Monrovia was great as a first-time car buyer, everyone was friendly and professional. I'm glad I purchased my first Subaru here. I highly recommend Leo and this dealership if you're looking for a Subaru. More

I would like to thank Jaime Vega, who was smart, efficient, helpful and compassionate in helping me solve my problem. I would also like to thank him for being very quick to resolve my problems, an efficient, helpful and compassionate in helping me solve my problem. I would also like to thank him for being very quick to resolve my problems, and for being very responsive. A truly A+++++ representative that made the experience truly pleasant. Thank you so much. More

We recently purchased a new Subaru Crosstrek at Sierra Subaru of Monrovia. The experience was fantastic and everyone was friendly and professional. I highly recommend this group if u are looking for a new Subaru of Monrovia. The experience was fantastic and everyone was friendly and professional. I highly recommend this group if u are looking for a new Subaru:-) More

Love this location! ! My favorite! Sales and service are always attentive to answer any concerns. ! My favorite! Sales and service are always attentive to answer any concerns. More

Jaime Vega always offers great service. He always helps us keeping our car in tip-top condition. He always helps us keeping our car in tip-top condition. More

Our sales person, Michael Conquilla made this deal a five-star experience. We started with a phone call to confirm availability and cost of the vehicle of interest. Michael was knowledgeable and confide five-star experience. We started with a phone call to confirm availability and cost of the vehicle of interest. Michael was knowledgeable and confident through the entire transaction. No hiccups, no problems with getting fair value for our trade-in. We drove 100 miles to Sierra Subaru and passed up two other Subaru dealers who either didn’t have the right vehicle and/or the sales person was unmotivated to help. I’ve made over a dozen vehicle purchases and by far this was the easiest and least stressful transaction thanks to Mr. Conquilla. This is my first Subaru and it won’t be my last. More

WATCH OUT FOR SCAMS and POOR diagnostics! My vehicle is a 2022 Crosstrek with only 16k miles. It is still under warranty. It was making a "humming" noise when it drove. They told me I have My vehicle is a 2022 Crosstrek with only 16k miles. It is still under warranty. It was making a "humming" noise when it drove. They told me I have to pay a diagnostic fee if the problem is not covered under warranty. I agreed. They said my wheel bearings need to be replaced. But they won't cover it because there were scratches marks on my rims! Their diagnostic was that I hit a curb SO HARD that the wheeling broke. I declined because it sounded idiotic! I consulted with a private shop and they agreed with me. So I went to Puente Hills Subaru instead. That was the 2nd nearest Subaru dealer. NOW HERE IS THE INTERESTING PART. They told me THEY DON'T charge any diagnostic fee because my vehicle is still under warranty! So I took it in. They found that my CVT transmission was defective and replaced it! Now the noise is gone. The car drives perfectly fine! NOTHING to do with wheel bearings. xxx. Not only did Monrovia Subau scam me for this "diagnostic fee", but they ALSO MISDIAGNOSED the problem! This place is a joke. STAY AWAY. I was going to contact them for some sort of refund, but I don't feel like playing phone tags. If your PR person reads this, contact me and I am willing to update this review if you refund me my diagnostic fee. More

I was there for my first Subaru Forester service. Service was excellent. Catherine Camacho assisted me. She was very professional and she explained the process. Waiting period was not bad. It took th Service was excellent. Catherine Camacho assisted me. She was very professional and she explained the process. Waiting period was not bad. It took them about 35 minutes to get my car done. More

Michael Conquilla did thorough job of explaining the features and options of the Subaru Outback XT. After the sale he spent enough time to ensure that my wife and myself could operate the vehicle we features and options of the Subaru Outback XT. After the sale he spent enough time to ensure that my wife and myself could operate the vehicle well. More