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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,025 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,025 reviews

March 31, 2023

the man who serves me is Jaime Vega,He is very friendly and patiently helping me. More

by devin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Sierra Subaru of Monrovia responded

Devin, thanks so much for your stellar review! We're pleased to know how happy you were to work with Jaime as your service advisor. Please don't hesitate to let us know when Jaime and the Sierra Subaru team may assist you again. It's always our pleasure!

March 28, 2023

A lot of dealers just check you in, overcharge you for a bunch of services, and then send you packing without anything resembling customer service… I have to say my experience at Sierra Subaru of Monrovia w More

by danhess2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Sierra Subaru of Monrovia responded

We would gladly welcome you at your next service visit, Dan! Thanks for sharing your thoughtful feedback about the accommodating service you received from Catherine. Please don't hesitate to let us know when we may assist you again. It's always our pleasure!

March 28, 2023

Jaime Vega has consistantly provided information as to what needs to be replaced/repaired on our vehicles for optimum performance. We drive a lot for work and family business. We rely on our vehicles to More

by canaib50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Sierra Subaru of Monrovia responded

Thanks for stopping by to share your kind feedback on Jaime! Your safety and satisfaction are our top priorities, so we're pleased Jaime has been so instrumental in the longevity and reliability of your vehicles' performance. Thanks for continuing to choose Sierra Subaru for your automotive needs!

March 24, 2023

This was the most stress-free purchase I've ever experienced. I'm 73 so there have been a few over the years. Steven Bowerman had everything ready when I arrived, and I actually enjoyed my time ther More

by gghaines
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Bowerman, Michael Cha
Mar 27, 2023 -

Sierra Subaru of Monrovia responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 22, 2023

Excellent service and friendly helpful staff. Staff always busy but never to busy to answer all my questions. More

by Huskies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Sierra Subaru of Monrovia responded

Thank you so much, Huskies! We're glad our team takes the time to address all your concerns. Your business in our service department is appreciated and we hope to continue assisting you with your automotive needs. See you at your next appointment!

Mar 24, 2023 -

Sierra Subaru of Monrovia responded

Hi, thank you for your kind words! We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2023

Abdul Ismael was great. He helped me understand some complicated paper work and went above and beyond to make my experience buying a new car a real pleasure. I would highly More

by lkg51
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leonardo Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Sierra Subaru of Monrovia responded

That's wonderful! Thank you for recognizing Abdul's accommodating guidance and support with the honor of your 5-star review. We're absolutely delighted to hear how pleasant your experience was. Congratulations on your new Subaru! Best wishes for safe and happy travels in all your upcoming journeys, from all of us at Sierra Subaru!

Mar 24, 2023 -

Sierra Subaru of Monrovia responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 17, 2023

Rafael Ibarra provided me a very good service. I really appreciate it. All the staff are very nice and friendly. The place was nice and neat. Highly recommended. More

by theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Sierra Subaru of Monrovia responded

Thank you for your thoughtful review of Rafael and our facilities, Theresa! It is our pleasure to make your service visits convenient and comfy. We graciously look forward to making your next appointment just as superb!

March 16, 2023

Leonardo Cuevas provided me a very good service and patiently answered to all my questions. He and his team took time to send me a video of the cars I'm interested in knowing that I live quite a distan More

by Loeke
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leonardo Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Sierra Subaru of Monrovia responded

Hey, Loeke! Thanks for the positive feedback on Leonardo and the Sierra Subaru team. Your satisfaction means the world to us, so we're super happy your buying experience was a great success. Congrats on your new Subaru! We wish you all the best in your upcoming adventures and travels!

March 15, 2023

Shanye Daniel’s was very professional she tend to my needs and helped me throughout the whole process, I am one satisfied customer as she provided an amazing service! More

by Yimbone562
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanye Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Sierra Subaru of Monrovia responded

We're thrilled to hear it! Thank you for taking a moment to give credit to Shanye for her support and diligence in making this dealership experience such a success for you. Congratulations on your new Subaru! We wish you all the best in your journeys to come, from all of us at Sierra Subaru!

March 15, 2023

Catherine Camacho was so efficient and I am highly satisfied with the service. She understood my financial concern and made an extra effort to adjust the rate. I come here for my regular maintenance More

by legubay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Sierra Subaru of Monrovia responded

Your continued business is an honor we don't take for granted! Thanks for letting us know how much you appreciated Catherine's assistance with the cost of your service on this visit. We look forward to serving you for many more years. Thank you for always choosing Sierra Subaru for your automotive needs!

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