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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,053 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,053 reviews

April 28, 2024

I went there to buy my first car. I was greeted by Paul Chau as soon as I got out of the car. He helped me find a car and walk out of there with the keys in record time. He was amazin More

by Giod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your wonderful review! We are honored that you took the time to visit us, and we are glad that Paul took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your first vehicle- on behalf of the entire team!

April 28, 2024

I had an issue with a dishonest salesman at first but Britanny Rodriques took over and patiently walked me through. She was helpful,knowledgeable and sweet. More

by virtualgemma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Oliva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Britanny Rodrigues
Apr 30, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your time and feedback. We are so glad that Brittany took great care of you. Our guests' satisfaction is our utmost priority here at Sierra Subaru of Monrovia, and she will be honored to know that you deeply valued her assistance. Please do not hesitate to give us a all if you ever have any further questions or concerns.

April 24, 2024

Great service department Yadira Cedillo help with my service appointment and got the job done promptly. Very clean waiting room. More

by rgunny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Apr 24, 2024 -

Sierra Subaru of Monrovia responded

Thank you for reporting on the exceptional work Yadira and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Subaru for your automotive needs!

April 02, 2024

Charged WAY over the price we were quoted for a brake job! Also told that different fluid and such needed to be changed too! An estimated $800.00 job turned into over $1,700.00 in the blink of an eye More

by Soul4seeing
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
April 01, 2024

This was the smoothest car purchase I've ever had. Jonathan Hurtado was amazing from start to finish. Do yourself a favor and ask for him you won't be disappointed! More

by loraasmar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Hurtado 5 stars
Apr 02, 2024 -

Sierra Subaru of Monrovia responded

We're so pleased you enjoyed a pleasant dealership experience guided by Jonathan! Thank you for taking the time to review and recommend his expertise. We wish you all the best in your future travels, from the entire team at Sierra Subaru!

April 01, 2024

We are so happy that we were assisted by Abdul Misael at Sierra Subaru in Monrovia. Abdul made Our buying experience very pleasant. We dealt with him through the transaction. No pushy sales, no haggling More

by Joe4safety
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Misael
Apr 02, 2024 -

Sierra Subaru of Monrovia responded

Congratulations on your new Subaru, Joe! We're thrilled you enjoyed a pleasant and supportive buying experience with Abdul and Alex, and we appreciate your fantastic feedback. We wish many happy travels to you in your new ride, from all of us at Sierra Subaru!

April 01, 2024

We have been loyal customers of Sierra Subaru’s service department for close to a decade. During that span of time, Jaime Vega has always taken care of us like family. We appreciate his automotive knowledg More

by marina7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your kind review, Marina! We truly appreciate your continued business, and we're glad Jaime has always taken such great care of you and your vehicles. Thank you for making Sierra Subaru your #1 choice for service!

March 29, 2024

Jaime Vega did an excellent job of completing my first maintenance service on my Subaru Crosstrek. He updated my telephone numbers and called/texted when the service was completed. Jaime is a conscientio More

by arcejp1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Sierra Subaru of Monrovia responded

Thank you for leaving Jaime this positive review and recommendation! We are glad that he got your automotive needs taken care of- thoroughly and efficiently. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Mar 29, 2024 -

arcejp1220 responded

You’re welcome ☺️

March 29, 2024

Britanny Rodriguez was fantastic. Asked about my needs my comfort level and worked to make the deal. She has been amazing on following through with me for a couple things I’ve neede More

by gailcreardon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britanny Rodriguez and Andrew the manager. 5 stars
Mar 29, 2024 -

Sierra Subaru of Monrovia responded

Gail, thank you for your wonderful review! We are happy to hear that Britanny took great care of you and met your automotive needs. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 24, 2024

Veronica is very friendly, efficient, and professional. The car was really in about one hour. More

by rowenayu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Gomez
Mar 25, 2024 -

Sierra Subaru of Monrovia responded

Thanks for taking the time to review your service experience! We're happy Veronica got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Subaru for all your automotive needs!

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