Sierra Subaru of Monrovia

pleasant and helpful staff go above and beyond to assure your satisfaction both in sales and in service departments your satisfaction both in sales and in service departments More

This was my 2nd Subaru Solterra that I bought from Sierra Subaru in Monrovia, CA. Jordan Bejjan was aware that I wanted a 2026 and knew I was on limited time as my lease was coming due. He did what the previ Subaru in Monrovia, CA. Jordan Bejjan was aware that I wanted a 2026 and knew I was on limited time as my lease was coming due. He did what the previous dealer or any other local dealers were not willing to do nor even try and got me the car I wanted at a fair price, knowing I am a public educator. When my husband questioned my loyalty to Sierra and Jordan, he was not disappointed. My husband hated “the sale” portion of buying/leasing a new car transaction and Jordan could read this, I didn’t have to tell him. Plus, Jordan was always a very good sport when I would poke at him, never losing professionalism, but playing asking enough so that I felt comfortable. We travel a long distance to service the car there as well and the service staff are fantastic as well. And you get the same service advisor who gets to know you so you’re not having to explain your expectations to a new/different person every time you go in for service. When a crack appeared in my new Solterra (my first, in 2023) the service manager worked with Subaru to replace it at no cost because of previous issues Subaru encountered with their windshields. I would not go anywhere else to buy/lease or service my car. More

Alexander Ordonez was extremely helpful. He was able to process my service efficiently and professionally. He was able to process my service efficiently and professionally. More

They made sure my service time was done in an efficient manner and helped me make it an easy drop off. manner and helped me make it an easy drop off. More

I had my first service it was very quick Michael was friendly and courteous answered all my questions friendly and courteous answered all my questions More

Sandy is an amazing adviser. She made sure to explain everything that they are doing and going above and beyond to make it a wonderful experience to be there! She made sure to explain everything that they are doing and going above and beyond to make it a wonderful experience to be there! More

Yadira Cedilla was extremely helpful when I brought my 2023 Subaru Forester in for its 30 month service. Besides sending frequent texts describing the progress and including photos of the Subaru's unders 2023 Subaru Forester in for its 30 month service. Besides sending frequent texts describing the progress and including photos of the Subaru's underside, she explained everything that was done in terms that even a little old lady from LaVerne could understand. She also gave helpful advice about when to install the next set of windshield wipers. Thanks so much, Yadira! More

Steven’s are the best salesman in the whole area and I am very happy to see him again and thank you for Sierra dealership to make this opportunity happen very happy to see him again and thank you for Sierra dealership to make this opportunity happen More

Service advisor Sandy Perez was thorough in her explanation of needed (and suggested) repairs. She kept in close contact via text, phone and email throughout the process. Polite, patient and profes explanation of needed (and suggested) repairs. She kept in close contact via text, phone and email throughout the process. Polite, patient and professional! She is an asset! More

Alexander Ordonez provided excellent, informative, and efficient service on my recent visit to Sierra Subaru of Monrovia. I know my car is in expert hands with his supervision. efficient service on my recent visit to Sierra Subaru of Monrovia. I know my car is in expert hands with his supervision. More