Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Sierra INFINITI of Duarte - Service Center

Duarte, CA

4.7
135 Reviews
Call Service Center (626) 231-0926

135 Reviews of Sierra INFINITI of Duarte - Service Center

Sort by
July 13, 2023

Felipe was extremely pushy and argued when I turned down service. My car was bought brand new and only had 15k miles on it and he was saying my brake fluid was in the red when he didn't even see it. He didn More

by Aryanavalkyrie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe
Report | Print
Jul 17, 2023 -

Sierra INFINITI of Duarte responded

Thank you for your feedback. We are presently looking into this matter, and encourage you to contact us directly to provide a bit more insight into what happened.

July 11, 2023

Great service, the guys were able to get my car done really fast. Thank you! More

by ANDYMU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Gutierrez
Report | Print
Jul 13, 2023 -

Sierra INFINITI of Duarte responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 09, 2023

Everyone was very helpful, polite and punctual great service. Being an auto collision repair, I noticed the quality of service, very grateful. Will definitely schedule my next maintenance here. More

by REDHEADRAGS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onofre Olivas
Report | Print
Jul 12, 2023 -

Sierra INFINITI of Duarte responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 08, 2023

Great Job Would never take my car anywhere else. Everyone is very pleasant and helpful. Thank You Nissan of Duarte. More

by JODYALONSO2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Sierra INFINITI of Duarte responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 05, 2023

Great experience with Edward. He communicates and is very helpful. I highly recommend this service department. More

by YCARRANZA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Sierra INFINITI of Duarte responded

I truly appreciate you taking the time to write about your experience at our service department. I want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with Edward. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. I can’t wait to see you again soon! Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 03, 2023

Daniel & Edward always take care of my vehicle needs. The staff is very welcoming and friendly, Thank you Nissan of Duarte! More

by DANIEL@NISSANOFDUARTE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Sierra INFINITI of Duarte responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 02, 2023

Iam always take my cars at Nissan of Duarte they are very helpful on service department!!!thanks More

by CARLOSTALAVERA88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 03, 2023 -

Sierra INFINITI of Duarte responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 02, 2023

Great people work there. I will definitely bring my car back for all services. They always do a great job. More

by iamwelleducated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dude
Report | Print
Jul 06, 2023 -

Sierra INFINITI of Duarte responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 01, 2023

Thank You Edward and Stephanie for always helping me with my car needs. Thank You. More

by MICHELLEMADRIZ45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cruz and Edward
Report | Print
Jul 06, 2023 -

Sierra INFINITI of Duarte responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

June 28, 2023

Felipe Gaytan, Service Advisor, took care of everything. He used my coupons. I trust him. More

by shirleyflies
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Felipe Gaytan
Report | Print
Jul 03, 2023 -

Sierra INFINITI of Duarte responded

Thank you for the awesome feedback! You're right, Felipe is an excellent service adviser and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

1
...
7
8
9
...
14