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Sierra INFINITI of Duarte - Service Center

Duarte, CA

4.7
135 Reviews
Call Service Center (626) 231-0926

135 Reviews of Sierra INFINITI of Duarte - Service Center

Sort by
August 22, 2023

Ask for Cesar, he is the best! He is amazing and makes the process really smooth. He went above and beyond to help me. I highly recommend working with him. Great service overall. More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
Report | Print
Aug 25, 2023 -

Sierra INFINITI of Duarte responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

August 22, 2023

Cesar is amazing! Great customer service! I trust what he recommends and he is so easy to work with! thank you Cesar! More

by mariana.treto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
Report | Print
Aug 25, 2023 -

Sierra INFINITI of Duarte responded

Thank you for your business and this review. I am happy to hear Cesar was able to serve you and demonstrate how we do business here. If there is anything I can assist you with in the future, please let me know. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

August 21, 2023

I had a wonderful experience servicing my vehicle, everything went great and my expectations were met! Thank you again Mr. Cesar Luna for your great customer service!! More

by a.galindo19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
Report | Print
Aug 24, 2023 -

Sierra INFINITI of Duarte responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Cesar was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

August 21, 2023

I am very pleased with my service experience, Cesar in service was very professional and explained everything thoroughly! More

by Dianagalind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Report | Print
Aug 24, 2023 -

Sierra INFINITI of Duarte responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

August 21, 2023

I was in town and was in need for an oil change. Being a single mom, I need my car and don’t have much help but thanks to Cesar Luna’s professionalism and help, my car was ready to go! I would recom More

by Natalymarquez1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
Report | Print
Aug 24, 2023 -

Sierra INFINITI of Duarte responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

August 18, 2023

Excellent care thank you Edward Gutierrez for taking care of my car properly excellent service More

by AMYCUNNINGHAM2027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Gutierrez
Report | Print
Aug 22, 2023 -

Sierra INFINITI of Duarte responded

I am so glad we could take care of all of your needs at Nissan of Duarte. Thank you for giving this feedback; I will be sure to share it with the team! Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

August 16, 2023

everything was excellent, all my services were taken care of to my satisfaction, Onofre in service was great. More

by santosara1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
onofre
Report | Print
Aug 21, 2023 -

Sierra INFINITI of Duarte responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

August 15, 2023

service provided was excellent, everything was above my expectations. Onofre was really helpful and knowledgeable. More

by rodolfosan3636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
onofre
Report | Print
Aug 18, 2023 -

Sierra INFINITI of Duarte responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

August 15, 2023

i was having some issues with my new vehicle and Onofre took care of resolving everything in a timely matter More

by charedrifab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
onofre
Report | Print
Aug 18, 2023 -

Sierra INFINITI of Duarte responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

August 11, 2023

Everything went well, I like the service they have provided me , thank you service team More

by FABIANJULIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Report | Print
Aug 17, 2023 -

Sierra INFINITI of Duarte responded

Thank you for reaching out, Fabian! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

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