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Sierra INFINITI of Duarte - Service Center

Duarte, CA

4.7
135 Reviews

135 Reviews of Sierra INFINITI of Duarte - Service Center

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April 08, 2020

Thank you Edward for keeping my vehicle healthy, I appreciate your honesty and efficiency when I visit the dealership. Nissan of Duarte, is lucky to have you in their team. More

by brendaarana86
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Cruz
Apr 21, 2020 -

Sierra INFINITI of Duarte responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

April 04, 2020

having to title the review wastes my time the service from John was great. I met the manager he was great The service department was great The needing to spend time titling this survey eat More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Awale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Apr 07, 2020 -

Sierra INFINITI of Duarte responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

April 01, 2020

Great customer service and talented techs. Nissan Duarte has great customer service and talented techs. They were able to diagnose a very difficult problem with my Nissan Frontier that was int More

by 1Elcamino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean, Sergio
Apr 07, 2020 -

Sierra INFINITI of Duarte responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

March 18, 2020

very fast and friendly service they did an excellent job servicing my car, it only took a short time, and i even got a quick car wash at the end. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 24, 2020 -

Sierra INFINITI of Duarte responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Nissan of Duarte was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

February 15, 2020

Excellent service. The appointment was set for 7:00 am. I was able to see my representative, Edward, at that time and was soon on my way to other destinations. No proble More

by vnblkrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Gutierrez
Feb 21, 2020 -

Sierra INFINITI of Duarte responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

February 09, 2020

Altima software update. Melvyn did a great job explaining to me the estimated wait time. He also provided a quick wash of my car at the end of my service. More

by 19rraltima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus
Feb 11, 2020 -

Sierra INFINITI of Duarte responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

February 05, 2020

Great service. John Kuo, great advisor, very friendly and great service, he always takes care of me, I always recommend to my friends, this dealership and Mr. John K More

by jodaro1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kuo
Feb 11, 2020 -

Sierra INFINITI of Duarte responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

February 02, 2020

Our New Dealership! Thanks to Edward, Filipe and the staff, I did not have to wait until Carson Nissan towed our car, had me go there for a loaner, had me drive back to p More

by jtbwriter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward, Filipe
Feb 05, 2020 -

Sierra INFINITI of Duarte responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

January 30, 2020

Good Service My visit for routine service (oil an filter) was positive. I drove away with fresh oil and a clean car. John Kuo always takes good care of me, thus th More

by s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kuo
Jan 30, 2020 -

Sierra INFINITI of Duarte responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

January 30, 2020

Very Friendly, Helpful, and great service. I would recommend this dealership to all of my friends. Ask for John Kuo in the service department to take care of your Nissan! More

by CY
Recommend Dealer
Yes
Employees Worked With
John Kuo
Feb 05, 2020 -

Sierra INFINITI of Duarte responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

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