Sierra INFINITI of Duarte - Service Center

I’m from Redding ca and I had a accelerator issue on my way to la and your service department helped me every step of the way to get my car in to have a diagnostic done and figure out the issue . Thanks yo way to la and your service department helped me every step of the way to get my car in to have a diagnostic done and figure out the issue . Thanks you Edward Gutierrez and Stephanie thanks for top notch service I appreciate that very much ! More

Do NOT go to this dealership to get your car serviced!!! HORRIBLE Liars!! I was there for 3 hours and my car hadn’t even been worked on yet and all I was there for was. Oil change!! I took my keys and went HORRIBLE Liars!! I was there for 3 hours and my car hadn’t even been worked on yet and all I was there for was. Oil change!! I took my keys and went home without the oil change!! The service rep Oscar had the nerve to try to argue with me about the length of time I was waiting only to find out after three hours they hadn’t even started on my car!! The shop manager is rude and both he and the service are liars! I will never take my car there again even if I have to travel a bit to another Nissan dealership and I am going to cancel my Extended warranty!! I do not want this place making another dollar off me!! Absolutely unbelievable horrible service! Do NOT go to Nissan of Duarte for anything! They do not care one bit for their customers!! More

Scandalous salesmen n workers. Never get back to you on phone, will report this to Bbb, nissan corporate, consumers affairs. Quick to take your money. phone, will report this to Bbb, nissan corporate, consumers affairs. Quick to take your money. More

Amazing customer service!!!! Great hospitality during the process and just a wonderful staff in general!! Would highly recommend to others in search of a car. process and just a wonderful staff in general!! Would highly recommend to others in search of a car. More

This is the worse experience I had buying a car in this dealership if I could give it 5 negative stars I would. Instead of being call nissan it should change its name to SCAM CENTRAl!!!!!. If you want to p dealership if I could give it 5 negative stars I would. Instead of being call nissan it should change its name to SCAM CENTRAl!!!!!. If you want to purchase a car here be prepared to lose 100s of dollars to SCAM FEES. I was SCAM out of 700 dollars from this dealership I would of been more, but luckily I spotted a fee early in my contract before signing it and was able to remove it other wise I would lost even more money to this SCAM Artist!!!. I brought my concerns to the GM Mark of this facility and he would not work with me to fix this worthless fee that is install in the car. This dealership does not care about there customers concerned just about there hidden fees in other words SCAM FEES!!!. So i would not waste my time coming here to this dealership because to them the customer is not always right and do not value their business. I will never ever come to this dealership again to give them my business because their just thieves More

I bought a new car at Nissan of Duarte. Edward Gutiérrez has been my service advisor the last six years. He has consistently displayed exceptional customer service skills with me. I drive over an hour to ge has been my service advisor the last six years. He has consistently displayed exceptional customer service skills with me. I drive over an hour to get my car serviced with Edward Gutiérrez because I trust him with my car. He is the Best! He is an asset to the Nissan Motor Corporation. More

very professional and very nice staff to work with. I have purchased 3 vehicles over the last 5 years from this dealership and every time, there was no issues and zero problems. The service staff has be I have purchased 3 vehicles over the last 5 years from this dealership and every time, there was no issues and zero problems. The service staff has been the reason i continued to buy more vehicles. More

In and out loved it!!!!!!! Walked in with no appointment and was taken care of fast and had my car back within the hour. I will return for service here! and was taken care of fast and had my car back within the hour. I will return for service here! More

The dealer from Nissan of Duarte very professional Mr. Edward Gutierrez very helpful really know his stuff help me to get there for my service and before I expected it was done Edward Gutierrez very helpful really know his stuff help me to get there for my service and before I expected it was done More